Sales and Rental Associate

Long & McQuade Musical Instruments; Victoria; On-site; CAD 25,000 - 30,000; Full time

Job summary

Long & McQuade Musical Instruments in Victoria, BC is hiring a Sales and Rental Associate to help customers select and rent musical instruments and gear. You will assess individual needs and match them with our products and services, demonstrate features, and provide knowledgeable answers to questions.

The role requires strong communication, energy, and a passion for music. Responsibilities include handling phone inquiries, processing orders with suppliers, maintaining a welcoming store

Qualifications

• Must be a musician who plays at least one instrument.
• Able to work weekdays, weeknights and weekends.
• Excellent verbal communication skills.
• Positive attitude and strong work ethic.
• Ability to lift and carry boxes.

Responsibilities

• Help our customers through the selling and renting of musical instruments and gear
• Define the individual needs of every customer and match those needs with the right combination of our products and services
• Demonstrate recommended products to customers and explain their features and benefits
• Answer telephone calls in a timely and professional manner
• Follow up on product orders with customers and suppliers
• Use our common sense approach with customers to troubleshoot and solve problems
• Maintain in-depth and current knowledge of our products, policies and procedures
• Attend weekly staff meetings and periodic training sessions
• Merchandise store to create an inviting environment for customers to shop
• Participate in store maintenance, warehouse duties, and other related tasks

Skills

Musician

Verbal communication

Retail experience

Sales skills

Team player

Job description

Title

Sales and Rental Associate

Department

All Departments

Hours

Full-time permanent

Availability Required

Weekdays, Weeknights & Weekends

Location

756 Hillside Avenue
Victoria, BC

Job Description

• Help our customers through the selling and renting of musical instruments and gear


• Define the individual needs of every customer and match those needs with the right combination of our products and services


• Demonstrate recommended products to customers and explain their features and benefits


• Answer telephone calls in a timely and professional manner


• Follow up on product orders with customers and suppliers


• Use our common sense approach with customers to troubleshoot and solve problems


• Maintain in-depth and current knowledge of our products, policies and procedures


• Attend weekly staff meetings and periodic training sessions


• Merchandise store to create an inviting environment for customers to shop


• Participate in store maintenance, warehouse duties, and other related tasks

Job Requirements

• Must be a musician who plays at least one instrument


• Must be able to work weekdays, weeknights and weekends


• Excellent verbal communication skills


• Positive attitude and steady composure


• Proven strong work ethic and commitment


• High levels of energy and enthusiasm


• Ability to lift and carry large boxes


• Ability to excel in a fast-paced environment


• Ability to recommend solutions in a confident and assertive manner


• Good organizational skills and attention to detail


• Previous experience in retail or sales is an asset