Sales and Rental Associate

Long & McQuade Limited; Saint-Eustache; On-site; CAD 21,000 - 30,000; Full time

Job summary

Long & McQuade Limited in Saint-Eustache, QC is seeking a capable retail associate to help customers with selling and renting musical instruments and gear. You will define customer needs and match them with products and services, demonstrate features, and handle orders and inquiries.

The role requires you to be a musician, able to work weekdays, weeknights and weekends, with energy and a strong work ethic. Previous retail experience is an asset; you will join a team focused on creating an

Qualifications

• Must be a musician who plays at least one instrument.
• Must be able to work weekdays, weeknights and weekends.
• Proven strong work ethic and commitment.
• Positive attitude and steady composure.
• Ability to lift and carry large boxes.
• Excels in a fast-paced environment.

Responsibilities

• Help customers through selling and renting musical instruments and gear.
• Define individual needs of customers and match to products and services.
• Demonstrate products and explain features and benefits.
• Answer telephone calls in a timely and professional manner.
• Follow up on product orders with customers and suppliers.
• Maintain current knowledge of products, policies and procedures.
• Merchandise store to create an inviting environment.
• Participate in store maintenance and related tasks.

Skills

Customer service

Sales

Musician

Team player

Communication

Organizational skills

Job description

Location

141, rue Saint-Laurent
Saint-Eustache, QC

Job Description

• Help our customers through the selling and renting of musical instruments and gear
• Define the individual needs of every customer and match those needs with the right combination of our products and services
• Demonstrate recommended products to customers and explain their features and benefits
• Answer telephone calls in a timely and professional manner
• Follow up on product orders with customers and suppliers
• Use our common sense approach with customers to troubleshoot and solve problems
• Maintain in-depth and current knowledge of our products, policies and procedures
• Attend weekly staff meetings and periodic training sessions
• Merchandise store to create an inviting environment for customers to shop
• Participate in store maintenance, warehouse duties, and other related tasks

Job Requirements

• Must be a musician who plays at least one instrument
• Must be able to work weekdays, weeknights and weekends
• Positive attitude and steady composure
• Proven strong work ethic and commitment
• High levels of energy and enthusiasm
• Ability to lift and carry large boxes
• Ability to excel in a fast-paced environment
• Ability to recommend solutions in a confident and assertive manner
• Good organizational skills and attention to detail
• Previous experience in retail or sales is an asset

Long & McQuade is committed to long-term hires and does not offer seasonal positions for this role