Sales and Banquets Coordinator

Germain Hotels group; Baie-Saint-Paul; On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Great travel rates

Autonomy at work

Gym access

Job summary

Germain Hotels is seeking an organized, attentive Sales Coordinator to coordinate group stays, meetings and events, acting as a key contact between guests, the Sales team, Operations, Food & Beverage, and suppliers to ensure a seamless experience that meets our standards.

You will manage requests for meeting rooms, banquets and events, follow up with guests, handle rooming lists and billing details, and provide general support to the Sales team while maintaining a proactive, service-oriented

Qualifications

• Experience in hospitality, event coordination, sales or a similar role.
• Strong computer skills; proficiency in Microsoft Office. Knowledge of Opera PMS is a plus.

Responsibilities

• Coordinate requests related to meeting rooms, banquets, and events in collaboration with Business Development Managers.
• Follow up on group stays, including room reservations and event details.
• Clarify needs with guests and event contacts and provide attentive follow-up throughout the process.
• Coordinate activities with other departments and external suppliers per contracts.

Skills

Hospitality experience

Event coordination

Sales experience

Organizational skills

Tools

Microsoft Office

Opera PMS

Job description

Do you naturally think of the details that make all the difference? We are looking for an organized, attentive and versatile Sales Coordinator to ensure the smooth coordination of group stays, meetings and events. In this role, you will be an important point of contact between guests, the Sales team, Operations, Food and Beverage, and various suppliers, making sure every detail is well coordinated and that the experience meets our standards. You will actively contribute to coordinating group, meeting room and event requests, while supporting the achievement of established sales objectives.

What You Will Do

• Coordinate requests related to meeting rooms, banquets, and corporate and social events, in collaboration with the Business Development Managers.
• Follow up on group stays, including room reservations, meeting rooms, event needs and operational details.
• Meet or contact guests and event contacts to clarify the needs related to their event and provide attentive follow-up throughout the process.
• Coordinate activities according to contractual agreements, in collaboration with other departments and external suppliers.
• Act as the link between guests, internal teams and Food and Beverage partners to ensure food and beverage needs are well understood, communicated and delivered.
• Participate in operational meetings, including BEO meetings, to communicate important information related to groups and events.
• Maximize the use of meeting spaces and contribute to revenue optimization.
• Actively contribute to achieving budgetary objectives related to groups, meeting rooms, banquets and related services.
• Complete the necessary administrative follow-ups, including contracts, final details, rooming lists, special requests and billing.
• Provide general support to the Sales team, including requests, quotes and follow-ups when required.

What You Will Bring

• Experience in hospitality, event coordination, sales or a similar role.
• Strong computer skills, including proficiency in Microsoft Office. Knowledge of Opera PMS is an asset.
• The ability to manage multiple priorities at once in a dynamic environment.
• A strong sense of organization, planning and attention to detail.
• A collaborative, proactive and service-oriented approach.
• Excellent verbal and written communication skills.
• Occasional availability on evenings and weekends, depending on event needs.

What We Offer

• Passionate about travel? Take advantage of great rates when you stay at Germain Hotels to travel the country. Again and again.
• A work environment that fosters creativity and autonomy. Contribute to the growth of a company that strives to move you forward and recognizes you for who you really are.
• Squats help you relax? Get access to a state-of-the-art gym right in your workplace.