RQ11667 – Business Analyst – Senior

S M Software Solutions Inc; Toronto; On-site; CAD 90,000 - 130,000; Full time

Job summary

The Ontario Ministry of Environment, Conservation and Parks (MECP) Species at Risk Branch (SARB) seeks a Senior Business Analyst to lead requirements gathering, process modelling, and stakeholder engagement for a modern online Registration system.

You will develop use cases, user stories, and acceptance criteria, collaborating with business users, IT teams, and external vendors through design, testing, and implementation.

Qualifications

• Proven experience gathering, analysing, and documenting data, system, and business requirements.
• Expertise in process diagrams, swim lane diagrams, and use case development.
• Experience with SQL and database analysis.
• Ability to liaise between business users, IT teams, and external vendors.
• Experience leading requirements workshops, JAD sessions, and stakeholder interviews.
• Understanding of Agile methodologies (Scrum/Kanban) and Waterfall approaches.

Responsibilities

• Develop user stories and acceptance criteria for IT solutions.
• Create prototypes and brief requirements to the development team.
• Lead QA testing and coordinate UAT with Ministry users.
• Maintain and groom the product backlog for ongoing development.
• Collaborate with business users, IT teams, and external vendors to ensure successful delivery.

Skills

Requirements gathering

Business analysis

Stakeholder engagement

Process modelling

SQL

JAD facilitation

Agile methodologies

Documentation

Tools

JIRA

Confluence

Azure DevOps

Visio

Lucidchart

MIRO

Figma

SharePoint

Power BI

Job description

Client: Ministry of Public and Business Service Delivery and Procurement – RQ11667

We are seeking a Senior Business Analyst with strong experience in business analysis, requirements gathering, process modelling, workflow optimization, database analysis, and stakeholder engagement. The ideal candidate will be skilled in developing use cases, user stories, acceptance criteria, business process diagrams, and functional and technical specifications. The successful candidate will support the development of a modern online Registration system for the Ontario Ministry of Environment, Conservation and Parks (MECP) Species at Risk Branch (SARB), collaborating with business users, IT teams, external vendors, and Ministry stakeholders throughout the development, testing, and implementation lifecycle.

Role Snapshot

• Job Title: RQ11667 – Business Analyst – Senior
• Client: Ministry of Public and Business Service Delivery and Procurement
• Project Department: Ontario Ministry of Environment, Conservation and Parks (MECP) – Species at Risk Branch (SARB)
• Work Location: 40 St. Clair Street West, Toronto, Ontario, Canada
• Work Arrangement: Onsite – 5 Days per Week
• Estimated Start Date: September 21, 2026
• Estimated End Date: March 31, 2027
• Business Days: 135.00
• Extension: Probable after the initial mandate
• Hours: 7.25 hours per day
• Security Level: No Clearance Required

Must Have

• Proven experience gathering, analysing, and documenting data, system, and business requirements.
• Expertise in Business Analysis working vision diagrams and swim lane diagrams.
• Ability to define use cases, user stories, and acceptance criteria for IT solutions.
• Experience with database analysis and SQL language.
• Ability to effectively liaise between business users, IT teams, and external vendors.
• Experience leading requirements workshops, Joint Application Development (JAD) sessions, and stakeholder interviews.
• Understanding of Agile methodologies, including Scrum and Kanban, and Waterfall methodologies to support IT teams.
• Experience with JIRA, Confluence, and Azure DevOps for requirements tracking and project collaboration.

Nice to Have

• Ontario Public Service (OPS) or public sector experience.

Description

The Ontario Ministry of Environment, Conservation and Parks (MECP) Species at Risk Branch (SARB) is responsible for the administration and issuance of Registrations under the new Species Conservation Act (SCA), 2025.

The objective of this project is to build a modern online Registration system for both external and internal users.

Technology Stack

• Back Office: Microsoft Dynamics CRM
• Middleware: MuleSoft
• Public-Facing Portal: Java/React

This position requires the successful candidate to understand MECP Registration and Permit workflows and develop user stories and related functional and technical specifications. Responsibilities also include developing Figma prototypes, briefing requirements to the development team, leading quality assurance (QA) testing, coordinating user acceptance testing (UAT) with Ministry users, and continuously updating and grooming the product backlog.

Experience And Skill Set Requirements

• Data & Business Analysis & Requirements Management — 35%
• Proven experience in gathering, analysing, and documenting data, system, and business requirements.
• Expertise in Business Analysis working vision diagrams and swim lane diagrams.
• Ability to define use cases, user stories, and acceptance criteria for IT solutions.
• Strong analytical skills for identifying business problems and proposing solutions.
• Experience in systems re-engineering and workflow optimization.
• Experience with database analysis and SQL language.
• Stakeholder Engagement & Communication — 25%
• Ability to effectively liaise between business users, IT teams, and external vendors.
• Experience leading requirements workshops, JAD sessions, and stakeholder interviews.
• Excellent documentation and presentation skills for communicating business needs to technical teams.
• Strong negotiation and facilitation skills to align diverse stakeholder interests.
• Technical & Tools Proficiency — 15%
• Hands-on experience with data and business analysis tools, including:
• JIRA, Confluence, and Azure DevOps for requirements tracking and project collaboration.
• Visio, Lucidchart, MIRO for process modelling and workflow visualization, and Figma for prototyping.
• SharePoint and MS Teams for document management and team collaboration.
• Familiarity with data-driven decision-making tools, including Power BI, SQL, and Advanced Excel, is a plus.
• Knowledge of ERP, CRM, or cloud-based business solutions is an asset.
• Systems Optimization & Digital Transformation — 20%
• Experience leading systems re-engineering initiatives to improve efficiency.
• Ability to identify automation opportunities and workflow enhancements.
• Understanding of Agile methodologies, including Scrum and Kanban, and Waterfall methodologies to support IT teams.
• Strong problem-solving skills with a focus on data-driven decision-making.
• Public Sector (OPS) Experience — 5%
• Prior experience working in the Ontario Public Sector (OPS) or other government environments.
• Familiarity with OPS governance frameworks, including Stage Gate, ITIL, security policies, and related frameworks.
• Understanding of OPS procurement, regulatory compliance, and service delivery models.

Note

This position is listed as Onsite. The resource is expected to work onsite between the standard working hours of 8:00 AM and 5:00 PM, excluding lunch breaks, every Monday to Friday inclusive, at the identified Ontario Public Service (OPS) office location.

• Onsite Requirement: 5 days per week.