RQ11648 - Business Analyst - Senior I 1+Year I Toronto ON - Onsite

Analyst Technical Solutions; Toronto; Sur place; CAD 124 000 - 131 000; Plein temps

Résumé du poste

Government Services Integration Cluster in Canada seeks a Senior Business Analyst to provide comprehensive I&T business analysis services for diverse client needs. You will gather and document requirements from business stakeholders, analyze processes, and advise on standards and best practices to support OPS governance and project delivery.

Responsibilities include leading workshops, creating use cases and data models, and aligning analyses with Enterprise Architecture and gating processes.

Qualifications

• Proven experience in gathering, analyzing, and documenting data, systems and business requirements.
• Extensive experience leading workshops and interviews with stakeholders.
• Ability to translate business needs into IT requirements and designs.

Responsabilités

• Provides a comprehensive range of I&T business analysis services for clients with diverse needs.
• Interacts with business stakeholders to gather, document, and analyze requirements.
• Promotes and enforces business analysis standards and best practices across the organization.
• Leads and conducts business analysis aligned with OPS methodologies and governance frameworks.
• Develops use cases, data models, process maps, and traceability matrices.
• Monitors progress and reports results to I&T management and stakeholders.

Connaissances

Data analysis

Requirements gathering

Stakeholder engagement

JAD sessions

Visio diagrams

SQL

Power BI

Formation

Bachelor’s degree in IT/IS

Outils

JIRA

Confluence

Azure DevOps

Visio

Lucidchart

MIRO

Figma

Description du poste

RQ11648 - Business Analyst - Senior

Organization :Government Services Integration Cluster

Ministry :Ministry of Public and Business Service Delivery and Procurement

Pay rate: 90-95/hr incorp

Title: Business Analyst

Description:

Responsibilities

Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs.

Interacts with the business stakeholders and subject matter experts in order to understand their requirements through gathering, documenting, and analyzing business needs and requirements.

Prepares and advises on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization.

General Skills :

Leads and conducts business analysis in order to assess client’s business problems/opportunities and documents the business requirements in such a way that I&IT solutions can be determined.

Applies re-engineering concepts to promote business improvements through alternative and cost effective service delivery approaches Leads and conducts business analysis at varying levels of detail appropriate to the project and phases of project, aligning with OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and OPS Standard Systems Development Methodologies Develops strategies, prepares business cases and cost-benefit analysis, and conducts feasibility studies for business I&IT initiatives Develops sound processes for requirements gathering including but not limited to JAD sessions, interviews, mockups, etc.

Conducts business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects Monitors progress, resolves problems and reports regularly to I&IT management and stakeholders

Develops performance measures and traceability matrices for business analysis evaluation and conducts follow-up Experience developing strategies, preparing business cases and cost-benefit analysis

Experience conducting requirements gathering, developing documentation, including presentations and briefing notes and conducting stakeholder engagement

Experience in the use of Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope Awareness of emerging I&IT trends and technologies

Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills

A team player with a track record for meeting deadlines Desirable Skills Experience in the use of information retrieval packages Knowledge and understanding of Information Management principles, concepts, policies and practices

Ability to translate business and data requirements into specifications sufficient for designing appropriate technology solutions Experience with a wide range of methods, tools and techniques for business analysis such as: business functional modelling, business event modelling, business process mapping

Experience in structured, object oriented and agile methodologies for user requirements

Experience developing performance measures for business analysis evaluation and subsequent follow-up Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards

Skills: Experience and Skill Set Requirements

1. Data & Business Analysis & Requirements Management (35%)

• Proven experience in gathering, analyzing, and documenting data, system, and business requirements.
• Expertise in Business Analysis working visio diagrams and swim lane diagrams
• Ability to define use cases, user stories, and acceptance criteria for IT solutions.
• Strong analytical skills for identifying business problems and proposing solutions.
• Experience in systems re-engineering and workflow optimization.
• Experience with database analysis and SQL language.

2. Stakeholder Engagement & Communication (25%)

• Ability to effectively liaise between business users, IT teams, and external vendors.
• Experience leading requirements workshops, JAD sessions, and stakeholder interviews.
• Excellent documentation and presentation skills for communicating business needs to technical teams.
• Strong negotiation and facilitation skills to align diverse stakeholder interests.

3. Technical & Tools Proficiency (15%)

• Hands-on experience with data and business analysis tools, including:
• JIRA, Confluence, Azure DevOps (for requirements tracking & project collaboration).
• Visio, Lucidchart, MIRO (for process modeling and workflow visualization), figma
• SharePoint, MS Teams (for document management & team collaboration).
• Familiarity with data-driven decision-making tools (Power BI, SQL, Advanced Excel) is a plus.
• Knowledge of ERP, CRM, or Cloud-based business solutions is an asset.

4. Systems Optimization & Digital Transformation (20%)

• Experience leading systems re-engineering initiatives to improve efficiency.
• Ability to identify automation opportunities and workflow enhancements.
• Understanding of Agile (Scrum, Kanban) and Waterfall methodologies to support IT teams.
• Strong problem-solving skills with a focus on data-driven decision-making.

5. Public Sector (OPS) Experience (5%)

• Prior experience working in Ontario Public Sector (OPS) or other government environments.
• Familiarity with OPS governance frameworks (Stage Gate, ITIL, security policies, etc.).
• Understanding of OPS procurement, regulatory compliance, and service delivery models.

Must Have:

• Proven experience in gathering, analyzing, and documenting data, system, and business requirements.
• Expertise in Business Analysis working visio diagrams and swim lane diagrams
• Ability to define use cases, user stories, and acceptance criteria for IT solutions.
• Ability to effectively liaise between business users, IT teams, and external vendors.
• Experience leading requirements workshops, JAD sessions, and stakeholder interviews.
• JIRA, Confluence, Azure DevOps (for requirements tracking & project collaboration).
• Visio, Lucidchart, MIRO (for process modeling and workflow visualization), figma