RQ11667 - Business Analyst - Senior

Maarut; Toronto; On-site; CAD 85,000 - 120,000; Full time

Job summary

The Ontario Ministry of Environment, Conservation and Parks (MECP) is seeking a Business Analyst to modernize the Registration system for the Species at Risk program. You will map MECP Registration and Permit workflows, write user stories and specifications, and develop prototypes in Figma.

You will liaise with ministry users and IT teams, coordinate QA and UAT, and keep the product backlog groomed and ready for delivery. This is a dynamic role requiring strong data analysis and agile practices.

Qualifications

• Proven experience in gathering, analyzing, and documenting data, system, and business requirements.
• Expertise in Business Analysis working visio diagrams and swim lane diagrams
• Ability to define use cases, user stories, and acceptance criteria for IT solutions.
• Experience with database analysis and SQL language.
• Ability to liaise between business users, IT teams, and external vendors.
• Experience leading requirements workshops, JAD sessions, and stakeholder interviews.
• Understanding of Agile (Scrum, Kanban) and Waterfall methodologies to support IT teams.
• JIRA, Confluence, Azure DevOps (for requirements tracking & project collaboration).

Responsibilities

• Understand MECP Registration and Permit workflows and write user stories and related functional and technical specifications.
• Develop Figma prototypes and briefing requirements to the development team.
• Lead QA testing and coordinate UAT with Ministry users.
• Update / groom product backlog on an ongoing basis.
• Collaborate with stakeholders to ensure requirements are clear and testable.
• Maintain documentation and traceability across the project lifecycle.

Skills

Requirements gathering

Business analysis

Use cases & user stories

SQL & database analysis

Stakeholder liaison

Workshops & interviews

Agile & Waterfall

JIRA/Confluence/Azure DevOps

Tools

JIRA

Confluence

Azure DevOps

Visio

Lucidchart

MIRO

Figma

SharePoint

MS Teams

Power BI

ERP/CRM/Cloud solutions

Job description

• The Ontario Ministry of Environment, Conservation and Parks (MECP) Species at Risk Branch (SARB) is responsible for the administration and issuance of Registrations under the new Species Conservation Act (SCA), 2025.
  
• The objective of this project is to build a modern online Registration system for both external and internal users.
  
• Technology stack : Microsoft Dynamics CRM (backoffice), MuleSoft (middleware) and Java/React (public facing portal)
  
• This position is to understand MECP Registration and Permit workflows and write user stories and related functional and technical specifications, develop Figma prototypes; including briefing requirements to the development team, leading QA testing, coordinating UAT with Ministry users and updating / grooming product backlog on on-going bases.
  

Requirements

Experience and Skill Set Requirements

Must Haves

• Proven experience in gathering, analyzing, and documenting data, system, and business requirements.
  
• Expertise in Business Analysis working visio diagrams and swim lane diagrams
  
• Ability to define use cases, user stories, and acceptance criteria for IT solutions.
  
• Experience with database analysis and SQL language.
  
• Ability to effectively liaise between business users, IT teams, and external vendors.
  
• Experience leading requirements workshops, JAD sessions, and stakeholder interviews.
  
• Understanding of Agile (Scrum, Kanban) and Waterfall methodologies to support IT teams.
  
• JIRA, Confluence, Azure DevOps (for requirements tracking & project collaboration).
  

Nice to have

• OPS or public sector exp.
  

Skill Set Requirements

Data & Business Analysis & Requirements Management

• Proven experience in gathering, analyzing, and documenting data, system, and business requirements.
  
• Expertise in Business Analysis working visio diagrams and swim lane diagrams
  
• Ability to define use cases, user stories, and acceptance criteria for IT solutions.
  
• Strong analytical skills for identifying business problems and proposing solutions.
  
• Experience in systems re-engineering and workflow optimization.
  
• Experience with database analysis and SQL language.
  

Stakeholder Engagement & Communication

• Ability to effectively liaise between business users, IT teams, and external vendors.
  
• Experience leading requirements workshops, JAD sessions, and stakeholder interviews.
  
• Excellent documentation and presentation skills for communicating business needs to technical teams.
  
• Strong negotiation and facilitation skills to align diverse stakeholder interests.
  

Technical & Tools Proficiency

• Hands-on experience with data and business analysis tools, including:
  
• JIRA, Confluence, Azure DevOps (for requirements tracking & project collaboration).
  
• Visio, Lucidchart, MIRO (for process modeling and workflow visualization), figma
  
• SharePoint, MS Teams (for document management & team collaboration).
  
• Familiarity with data-driven decision-making tools (Power BI, SQL, Advanced Excel) is a plus.
  
• Knowledge of ERP, CRM, or Cloud-based business solutions is an asset.
  

Systems Optimization & Digital Transformation

• Experience leading systems re-engineering initiatives to improve efficiency.
  
• Ability to identify automation opportunities and workflow enhancements.
  
• Understanding of Agile (Scrum, Kanban) and Waterfall methodologies to support IT teams.
  
• Strong problem-solving skills with a focus on data-driven decision-making.
  

Public Sector (OPS) Experience

• Prior experience working in Ontario Public Sector (OPS) or other government environments.
  
• Familiarity with OPS governance frameworks (Stage Gate, ITIL, security policies, etc.).
  
• Understanding of OPS procurement, regulatory compliance, and service delivery models.