Route Supervisor

Environmental 360 Solutions; Williams Lake; On-site; CAD 42,000 - 56,000; Full time

Job summary

Environmental 360 Solutions Ltd. (E360S) in Williams Lake is seeking a proactive Route Supervisor to oversee daily driver and site staff, coordinate routes across Williams Lake and 100 Mile House, and cover warehouse teams as needed.

The ideal candidate has 3–5 years of route management or supervision, strong communication and problem-solving skills, and a safety-conscious mindset. This role focuses on efficient service, safety compliance, and team coaching.

Qualifications

• 3–5 years route management and/or supervisory experience.
• Previous waste management industry preferred.
• Valid Class 3 driver's license with a clean driver’s abstract.
• Strong communication and problem-solving abilities.
• Ability to coach and mentor collection staff.

Responsibilities

• Morning Safety: Conduct the morning safety talk and relay important notices to staff.
• Administrative Duties: Set up the next day’s schedule with dispatch; reconcile prior day’s paperwork and work orders.
• On-Route Supervision: Resolve on-route issues, monitor crew performance, and ensure route progress.
• Maintenance & Safety: Discuss maintenance needs with Operations Manager and arrange repairs or scheduling of spare units; attend to incidents and spills.
• End of Day: Review outstanding paperwork, work orders, and maintenance issues to be resolved.
• Plan, direct and coordinate employee routes as needed; train, coach and manage staff for efficiency; investigate incidents and ensure policy adherence.

Skills

Route management

Supervisory experience

Communication skills

Problem solving

Team coaching

Job description

At Environmental 360 Solutions Ltd. (E360S), we don’t just manage waste - we redefine the industry. Fueled by an ambitious and innovative entrepreneurial vision and decades of leadership, we’re building a smarter, cleaner, and more sustainable future. Our team is made up of driven professionals who thrive on challenge, embrace technology, and never stop learning. If you’re looking to do work that matters - where your ideas are valued, your growth is supported, and your impact is real - you’ve come to the right place.

Position Summary

We are seeking a proactive and detail-oriented Route Supervisor based out of our Williams Lake office. The incumbent will be responsible for supervising the day to day operations of our drivers and transfer station site attendants in Williams Lake and 100 Mile House, as well as our warehouse staff in Williams lake and be able to cover routes when needed. This role involves managing daily operations, ensuring efficient route completion, and addressing maintenance and safety issues. The ideal candidate will have previous supervisory experience, excellent communication skills, and a strong problem-solving ability.

Key Responsibilities

Morning Preparation:

• Conduct the morning safety talk and relay any important notices to the staff.
• Ensure trucks are ready and dispatched on schedule.

Administrative Duties:

• Set up the following day's schedule with dispatch.
• Review and reconcile previous day’s paperwork and work orders with dispatch.
• Organize any unresolved work orders for completion.
• Discuss maintenance issues with the Operations Manager and arrange for repairs or scheduling of spare units.

On-Route Supervision:

• Resolve work orders from the city and check on crew performance and route progress.
• Forward minor maintenance requirements to operations for repair.
• Attend to spills and other incidents, ensuring resolution to required standards.
• Ensure all routes are completed, and all trucks and crews are off the road and parked.
• Adjust crew or equipment scheduling for the next day as needed.
• Visually monitor employee performance on route to ensure compliance with contractual obligations.
• Assist with the positioning of front end bins to and from underground parking to an area where the front end truck can collect the waste.

End of Day Review:

• Review outstanding paperwork, work orders, and maintenance issues to be resolved.

Other:

• Plan, direct and coordinate employee routes as needed.
• Train, coach, and manage employees to achieve optimal efficiency.
• Investigate all incidents.
• Ensure company policies and procedures are adhered to.
• Track and review productivity on a daily, weekly, and monthly basis.
• Manage escalated customer concerns to resolve them in a timely manner.
• Conduct regular meetings to communicate updates.
• Additional duties may be required.

Qualifications

• 3-5 years route management and/or supervisory experience
• Previous waste management industry preferred.
• Valid Class 3 driver's license with a clean driver’s abstract.
• Flexibility and willingness to work simultaneously on a wide range of tasks and projects.
• Communicate professionally with municipal staff and the public
• Strong problem-solving abilities.
• Ability to coach and mentor collection staff.
• Standard First Aid and Joint Health and Safety Committee training are considered assets.

This is more than a job - it’s your opportunity to be part of something bigger. At E360S, we’re setting new standards, transforming communities, and advancing the industry with every step forward. Bring your expertise, your curiosity, and your drive. Let’s build a sustainable future we can all be proud of.

This is an active job posting for an existing vacancy. As part of our recruitment process, we may use automated or artificial intelligence–based tools in a limited way to support the initial screening and organization of applications. All hiring decisions are made by our recruitment and management teams. Due to the high volume of resumes we will only be contacting candidates that best meet the needs of the business. Thank you for your interest in E360S.

The above statements are intended to describe the general nature and level of work being performed by people assigned in this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law.