Route Supervisor

GFL Environmental Inc.; Calgary; On-site; CAD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive health benefits

Retirement savings RRSP/DPSP

Modern fleet & gear

Nationwide career growth

Employee assistance program

Job summary

GFL Environmental in Calgary, AB is seeking a Route Supervisor to oversee daily route operations, safety protocols, and driver performance. You will coordinate schedules, monitor equipment, and ensure high standards of customer service while balancing cost efficiency.

The role requires strong leadership and hands-on supervision in a fast-paced waste management environment. The position offers opportunities for growth within GFL's nationwide network, a modern fleet, and comprehensive health

Qualifications

• Valid Commercial Driver's License with air endorsement and a clean Driver's Abstract.
• Minimum 3 years of commercial driving experience; 2–3 years in supervisory roles.
• Experience with Side-loaders, Rear Packers, Front End and Roll Off vehicles preferred.
• Safety-first mindset with ability to meet company standards.

Responsibilities

• Safe Fleet Operation: ongoing driver training and regular driver reviews.
• Safety Inspections: ensure pre/post-trip inspections and complete logs; investigate incidents.
• Delivering Excellence: liaise between dispatch and drivers to relay schedules and service needs.
• System Operations: ensure training is delivered to drivers and follow company policies.
• Reporting & Maintenance: address write-ups, hazards, and coordinate upkeep of units.
• Service Quality: maintain route productivity and customer service standards.
• Regulatory Compliance: adhere to traffic laws and PPE; supervise drivers.
• Team Collaboration: work with drivers, dispatchers and customer service; assist budgeting.
• Additional Duties: perform other operational tasks as assigned.

Skills

Strong communication

Interpersonal skills

Team leadership

Tools

Google Workspace

Dispatch programs

Job description

GFL Environmental is looking for a Route Supervisor to join our team in Calgary, AB!

At GFL, our Route Supervisors represent our commitment to safety, efficiency, and premier customer service. In this key role, you will be responsible for developing a thorough understanding of the Company's transportation requirements and patterns. You will review and manage day to day operations for your line of business and plan and schedule appropriate service lines to maintain a cost-effective balance between customer service and cost of service.

Why GFL:

• Competitive Pay: Individual pay is determined by responsibilities, experience, and location.
• Comprehensive Health Benefits: Full employer-paid medical, dental, and vision coverage for you and your family.
• Retirement Savings: Company-matching RRSP/DPSP program to secure your financial future.
• Modern Fleet & Gear: Work out of a safe, modern yard with well-maintained trucks, new equipment, and industry-leading safe work practices.
• Nationwide Career Growth: Clear pathways for advancement across GFL's growing national network.
• Employee Support: Full access to our confidential Employee Assistance Program (EAP).
• Green for Life Perks: Exclusive employee discount programs, perks, and team recognition initiatives.

Requirements:

• Licensing: Valid Commercial Driver's License with air endorsement and a clean Driver's Abstract.
• Operations Experience: Minimum 3 years of commercial driving experience. 2-3 years of supervisory experience. Experience working with Side-loaders, Rear Packers, Front End, and Roll Off vehicles is preferred.
• Previous operations, transportation, or waste management experience preferred.
• Safety Commitment: Ability to successfully satisfy all company standards for safety-sensitive operational roles. Able to perform pre and post trip inspections and accident investigations.
• Reliability: Flexibility to support early morning start schedules and operational overtime when needed. Ability to plan, prioritize and execute against tight timelines.
• Technical Ability: Strong communication and interpersonal skills. Proficient with database, spreadsheet, and word processing computer skills within a Google Workspace environment. Previous knowledge and experience with dispatch programs preferred.

Responsibilities:

• Safe Fleet Operation: Ongoing "sit-in" driver training to assess any poor driving habits, road- rage, excessive braking, possibly fuel cost savings, etc., conduct regular driver reviews.
• Safety Inspections: Ensure thorough pre-trip and post-trip vehicle inspections, trip logs and paperwork are completed daily. Ensure company policy, systems, and industry related training is delivered to all drivers. Perform Accident Investigations when company vehicles are involved in traffic accidents.
• Delivering Excellence: Act as a direct liaison between dispatch and drivers to ensure information regarding daily schedules, equipment and service requirements is efficiently relayed. Attain all of the necessary information regarding any issues by maintaining courteous, prompt and efficient customer relations with residents.
• System Operations: Ensure company policy, systems, and industry related training is delivered to all drivers.
• Reporting & Maintenance: Promptly respond to any mechanical write-ups, route hazards, or safety incidents. Direct communication with other departments to ensure proper ongoing service and upkeep of all units is maintained including safety devices, vehicle lighting, warning devices, fittings, safety supplies.
• Service Quality: Maintain high route productivity, customer service standards, and vehicle cleanliness.
• Regulatory Compliance: Ensure strict adherence to all traffic laws, municipal bylaws, company safety policies, and required Personal Protective Equipment (PPE) standards. Direct supervision of all drivers, ensuring ongoing training requirements, discipline and procedural implementation.
• Team Collaboration: Work closely with Drivers, Dispatchers and Customer Service to support smooth, efficient daily operations. Assist with and recommend annual equipment budget; implement and monitor the budget within approved limits.
• Additional Duties: Perform other operational duties as assigned by leadership.