Residential Route Supervisor

GFL Environmental Inc.; Winnipeg; Hybrid; CAD 60,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Benefits from day one (health/vision/d

RRSP contributions

Career advancement

Job summary

GFL Environmental Inc. in Winnipeg, MB seeks a Residential Route Supervisor to oversee driver teams and daily routing. You will review operations, plan equipment needs, and ensure service lines balance customer satisfaction with cost efficiency.

Responsibilities include coaching drivers, budgeting, dispatch liaison, and maintaining safe, proactive customer relations with residents. The role requires CDL/endorsement preference and travel as needed.

Qualifications

• Strong communication and interpersonal skills.
• Ability to plan, prioritize and execute against tight timelines.
• Proficient with database, spreadsheet, and word processing software within Microsoft environment.

Responsibilities

• Direct supervision of all drivers, ensuring ongoing training, discipline and procedural implementation.
• Assist with and recommend annual equipment budget; monitor within approved limits.
• Act as a liaison between dispatch and drivers to relay daily schedules, equipment and service information.
• Ongoing driver training to address driving habits and cost-saving opportunities.
• Conduct regular driver reviews and ensure courteous customer relations with residents.
• Maintain inventory of supplies and coordinate with vendors for service needs.

Skills

Strong communication

Planning & prioritization

MS Word

MS Excel

MS PowerPoint

Flexibility & travel

Tools

MS Office

Job description

GFL Environmental is seeking a Residential Route Supervisor in Winnipeg, MB!

The Route Supervisor will be responsible for developing a thorough understanding of the Company’s transportation requirements and patterns. They will review and process day-to-day operations, evaluate and recommend equipment needs, and plan and schedule appropriate service lines to maintain a cost-effective balance between customer service and the cost of service. They will ensure compliance with all government related programs specific to mode and direction of related haulage.

Why Join TEAM GREEN?

• Competitive Compensation: Top-tier wage with an annual performance bonus program.
• Comprehensive Benefits: Health, vision, and dental coverage starting on day one.
• Financial Growth: Company-matched RRSP contributions and life insurance options.
• Career Advancement: Opportunities for ongoing training, professional growth, and internal mobility within a fast-growing industry leader.

Key Responsibilities:

• Direct supervision of all drivers, ensuring ongoing training Requirements:, discipline and procedural implementation.
• Assist with and recommend annual equipment budget; implement and monitor the budget within approved limits.
• Act as a direct liaison between dispatch and drivers to ensure information regarding daily schedules, equipment and service Requirements: is efficiently relayed.
• Ongoing “sit-in” driver training to assess any poor driving habits, road- rage, excessive braking, possibly fuel cost savings, etc.
• Conduct regular driver reviews.
• Attain all of the necessary information regarding any issues by maintaining courteous, prompt and efficient customer relations with residents.
• Tracking of ongoing service/driver issues and documenting any discipline required.
• Organizing and approving driver vacation requests.
• Maintain inventory of all necessary supplies and products required for service which may include sourcing multiple vendors or alternate supply chains.
• Direct communication with other departments to ensure proper ongoing service and upkeep of all units including safety devices, vehicle lighting, warning devices, fittings, safety supplies.
• Ensure a healthy and safe working environment for all workers reporting any issues immediately to your direct supervisor.
• Ensure company policy, systems, and industry related training is delivered to all drivers.
• Perform Accident Investigations when company vehicles are involved in traffic accidents.
• Provide or arrange training for drivers to ensure they are properly servicing customers based on established Requirements.
• Resolve all internal service issues in a cost effective and expeditious manner; all customer service issues to be reported internally in a timely, organized manner with details on how the issue(s) will be resolved.
• Other duties as assigned.

Requirements:

• Valid Commercial Driver's License with air break endorsement preferred
• 2-3 years supervisory experience along with experience working with Side loaders, Rear Packers, Over The Tops, Front End, and Roll Off vehicles.
• Able to perform a pre and post trip inspection and accident investigations.
• Previous operations, transportation, waste management experience preferred.

Knowledge, Skills & Abilities:

• Strong communication and interpersonal skills.
• Ability to plan, prioritize and execute against tight timelines.
• Proficient with database, spreadsheet, and word processing computer skills within a Microsoft environment.
• Willing to work flexible hours with some travel.

#GFLTalent