Room Attendant - Union Causal

Aqam; Canada; Hybrid; CAD 26,000 - 38,000; Full time

Job summary

Aqam in Canada is seeking a room attendant to ensure guest rooms are clean, well stocked, and inviting. You will change linens, clean bathrooms, and respond to guest inquiries with a friendly, professional attitude.

This role requires physical effort including bending, lifting up to 40 lbs, and standing for long periods. Shifts may include evenings, weekends, and holidays in a 24/7 resort environment.

Qualifications

• Must be able to bend, crouch and lift up to 40 lbs.
• Stand for long periods and work shifts including evenings, weekends and holidays.
• Provide high guest satisfaction and collaborate well with team.

Responsibilities

• Change towels, make beds, and clean bathrooms.
• Address guests' queries and ensure rooms are stocked, clean and inviting.
• Prepare rooms for the next guests and maintain cleanliness.
• Demonstrate teamwork and good interpersonal relations.

Job description

Room attendant responsibilities include changing towels, making beds, and cleaning bathrooms. You will also address clients' queries and ensure our rooms are fully stocked, clean, and inviting at all times. Room attendants will ensure all guest rooms are ready for the next guests to arrive. This position requires bending, kneeling, lifting, pulling, reaching, and repetitive arm movements.

Duties:

• Demonstrate a strong work ethic with the ability to stand for long periods.
• Vacuuming and mopping of various types of floors.
• Dusting all surfaces.
• Cleaning and sanitizing guest rooms.
• Stripping beds and putting all dirty laundry in the laundry cart, then ensuring the cart is returned to the basement.
• Demonstrate a high level of Guest Focus by striving for high guest satisfaction, going out of the way to be helpful and pleasant, and making it as easy as possible for our guests.
• Demonstrate ability to follow instructions, maintain appropriate appearance, comply with team Member policies and procedures, and be willing to learn.
• Demonstrates the ability to work as part of a team by being helpful, respectful, approachable, and team-oriented, building strong working relationships and a positive work environment. Be responsible, honest, loyal, interact with others tactfully, resolve conflicts appropriately, and adapt to change when necessary.

Conditions of Employment:

Must be able to bend, crouch, lift, kneel, stand, and walk for extended periods. The ability to lift up to 40 lbs is required. The nature of a 24/7 industry calls upon Resort Cleaners to cover a range of shifts including, but not limited to, regular evening and weekend work and holidays.