Room Attendant (part-time, days) - Nova Inn Edson

Ikrut; Edson; On-site; CAD 21,000 - 28,000; Part time

Benefits offered by this job

Staff rates at locations across NWT, S

Friends & Family Rates

Extended Health Benefits for full time

Employee Discounts at F&B Outlets

Job summary

Nova Hotels is hiring a Part-time Room Attendant for Nova Inn Edson. The role focuses on cleaning and servicing guest rooms and public areas to ensure high guest satisfaction and uphold hotel standards.

You will follow established procedures, maintain supplies, and work as part of a collaborative team to deliver exceptional guest experiences in a fast-paced hotel environment.

Responsibilities

• Follows all established housekeeping SOPs.
• cleans and services assigned guest rooms or areas according to standards, including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash.
• Monitors and controls supplies and amenities and minimizes waste.
• Reports lost and found items and any maintenance, health & safety or security concerns to the supervisor.
• Maintains and stocks carts; keeps guest floors and areas clean.
• Cleans and maintains cleaning equipment; assists in removal of trash and soiled linens.
• Performs other duties as assigned by the Supervisor.

Job description

Nova Hotels is a Canadian, family-owned and operated hotel group with 13 full and limited-service hotels across Alberta, Saskatchewan, and the Northwest Territories. At Nova, hospitality starts with people. We care about creating comfortable stays for our guests and a supportive workplace for our teams.

We are looking for part time Room Attendants to work at Nova Inn Edson.

PRIMARY FUNCTIONS

The Room Attendant is responsible for ensuring the guest rooms are cleaned and maintained in a timely and thorough manner to maximize the highest degree of guest satisfaction. They move quickly and organize their tasks according to business volumes to ensure that the hotel always looks its best. They are passionate about serving others and working as a team with associates from all departments. Ensuring all guest areas are cleaned and maintained to the standards set by the hotel using the correct cleaning techniques and cleaning agents.

RESPONSIBILITIES AND ESSENTIAL DUTIES:

The specific responsibilities of the room attendant position will vary depending on the needs of the properties. Specific responsibilities may include but are not limited to the following areas.

• Follows all established and future housekeeping Standard Operating Procedures.
• Ensures guest satisfaction by cleaning and servicing the assigned guest rooms or areas according to established standards and standard operating procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash etc. Includes cleaning of room refrigerator, microwave, coffee maker, etc.
• Monitors and control supplies and amenities and minimizes waste within all areas of housekeeping.
• Reports, turns in, and/or logs all lost and found items according to established procedures.
• Reports all concerns related to Maintenance, Health and Safety, Security or Suspicious circumstances (including smells/sights and sound) immediately to the Supervisor.
• Maximizes job efficiency and ensures a neat and orderly appearance by maintaining and stocking carts.
• Maintains, vacuums, and cleans guest floor hallways.
• Cleans and maintains vacuum cleaner and other tools on a regular basis.
• Assists in the removal of trash, recyclables and dirty linens as directed.
• Clean approximately 1 guest room every 30 minutes
• Adheres to all Nova Hotels standards, including Hygiene and Grooming, Health and Safety, Security, Fire Safety, and Guest Interactions.
• Provides exceptional guest service at all times.
• Perform other job-related duties assigned by the Supervisor.

PHYSICAL DEMANDS:

Physically fit and able to push, pull, lift to 50+ lbs. on occasion and to bend and kneel with comfort. Lifting - Under 20lbs 50% of work time, Carrying - Over 20lbs 10% of work time, Pulling - Over 20lbs 50% of work time, Bending, standing, reaching, and kneeling.

NOVA PERKS

• Staff rates at any of our locations throughout NWT, Saskatchewan and Alberta.
• Friends & Family Rates at any of our locations
• Extended Health Benefits for full time employees
• Employee Discounts at the F&B Outlets

We thank all applicants for their interest in Nova Hotels, however, only those considered for an interview will be contacted.