Room Attendant (Part-Time)

Accor Hotels; Ottawa; On-site; CAD 30,000 - 60,000; Part time

Job summary

An established industry player in hospitality is seeking a dedicated Room Attendant for a part-time position in the heart of Ottawa. This role offers the opportunity to provide exceptional service while maintaining the cleanliness and comfort of guest rooms. With a commitment to employee well-being, the company provides a supportive work environment, comprehensive health benefits, and various learning programs. Join a team that values its colleagues and encourages personal growth through corporate social responsibility initiatives. If you are reliable, friendly, and enjoy working in a dynamic setting, this position is perfect for you.

Benefits

50% discount in restaurants

Employee benefit card for discounted rates

Learning programs

Comprehensive health benefits

Corporate Social Responsibility activities

Qualifications

• Previous housekeeping experience is an asset.
• Ability to work cohesively with fellow colleagues.

Responsibilities

• Clean all assigned guestrooms and maintain proper usage of supplies.
• Consistently offer professional, friendly, and engaging service.
• Report necessary maintenance items and follow safety policies.

Skills

Excellent communication skills

Organizational skills

Interpersonal skills

Problem-solving abilities

Reliability

Teamwork

Job description

Company Description

Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Room Attendant (Part-Time).

What is in it for you:

• Wonderful company culture - our colleagues are at the heart of all that we do
• Food & Beverage discount of 50% in our restaurants
• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Comprehensive extended health benefits package
• Full rate of pay of $23.57/hour

Job Description

Reporting to the Housekeeping Leadership Team, responsibilities and essential job functions include but are not limited to the:

• Consistently offer professional, friendly and engaging service
• Clean all assigned guestrooms including: dusting, making beds, soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies
• Maintain proper usage of cleaning supplies and equipment
• Update and record all cleaned rooms
• Return and properly tag all lost and found articles in the Housekeeping Office
• Follow departmental policies and procedures and service standards
• Report necessary maintenance items
• Follow all safety and sanitation policies
• Other duties as assigned

Qualifications

• Previous housekeeping experience an asset
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Additional Information

Physical Aspects of Position (included but not limited to):

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 30 lbs
• Frequent kneeling, pushing, pulling, lifting
• Occasional ascending or descending ladders, stairs and ramps

Fairmont Château Laurier is proud to provide employment accommodation during the recruitment process. Should you require any accommodations, please notify us.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.