Guest Attendant Non-Union

Sienna Senior Living; Ottawa; On-site; CAD 30,000 - 40,000; Part time

Job summary

An established industry player in senior living seeks a compassionate Guest Attendant to enhance the lives of residents. This part-time role involves assisting seniors with daily activities, ensuring their comfort and dignity. You will be part of a dedicated team, providing exceptional service and support while fostering meaningful relationships with residents and their families. Join a purpose-driven organization that values diversity and offers growth opportunities, making a positive impact in the lives of seniors. If you are passionate about providing care and support, this is the perfect opportunity for you.

Benefits

Health & Dental benefits

RRSP with employer match

Share Ownership and Reward Program (SOAR)

Employee Share Purchase Plan with company match

Continuous learning and growth opportunities

Qualifications

• Must have 'Safe Serve' certification and at least one year of dining room service experience.
• Current CPR certification; guest attendant training recommended.

Responsibilities

• Assist residents with activities of daily living, including eating, dressing, and hygiene.
• Transport residents to activities and maintain a clean facility.
• Engage residents in activities and foster positive communication.

Skills

Safe Serve certification

CPR certification

Dining room service experience

Effective communication skills

Experience with seniors

Education

Minimum Grade 12 education

Job description

Guest Attendant - Part Time

Aspira Wild Pines Retirement Living

Sienna Senior Living is a publicly traded company (TSX:SIA) and one of Canada’s leading owners and operators of seniors’ residences. We offer care, support, services, and housing in Retirement and Long Term Care to seniors and their families. We believe it is a privilege to serve Canada’s seniors, ensuring they live fulfilling lives with comfort, dignity, and respect.

At Sienna, we empower our 12,000 team members to help residents live the life they desire and deserve. We provide the tools and support to deliver excellent clinical care and elevate the resident experience through choice, personalization, and community engagement.

If this resonates with you, please keep reading!

What Sienna Offers:

We are a purpose-driven organization committed to creating an environment where team members feel valued, heard, and empowered. We offer various programs and benefits to support your financial, personal, and professional needs:

• A competitive salary and vacation package
• Health & Dental benefits
• RRSP with employer match
• Share Ownership and Reward Program (SOAR)
• Employee Share Purchase Plan with company match
• Continuous learning and growth opportunities
• A welcoming culture that values diversity and differing perspectives

What You’ll Be Doing:

You will be a valued member of the Retirement team at XXXXX, working in a dynamic environment where you will make a meaningful difference in residents’ lives. As a Guest Attendant, you’ll develop a deep understanding of your residents and their experiences. You will build relationships with residents and their families, offering support options and program choices that enhance their daily health and well-being. As part of a team, you will contribute to a culture focused on helping residents live fully every day.

The Guest Attendant reports to the Director of Wellness and supports residents with activities of daily living and housekeeping duties as assigned, always striving to provide exceptional service. The role may also involve supporting recreation programs across different locations.

You are expected to perform your duties in line with our core values, ensuring resident safety and demonstrating customer service excellence.

Responsibilities:

• Assist residents with activities of daily living, including eating, dressing, transferring, toileting, hygiene, grooming, and bathing, following individual care plans to meet their needs and preferences.
• Answer call bells and door alarms promptly, providing courteous service.
• Transport residents to and from their rooms, activities, health office, and dining areas.
• Complete laundry and housekeeping tasks as assigned.
• Interact tactfully and courteously with residents and their families; report concerns or complaints to the supervisor.
• Practice safe food handling during all food preparation and service activities.
• Participate in resident admission orientation and transfer processes.
• Collaborate with other departmental staff to ensure continuity of care.
• Coordinate with outside agencies working in the home.
• Communicate issues related to resident care or safety to the Director of Wellness.
• Report incidents involving residents or team members and complete necessary documentation.
• Engage residents in activities as required.
• Maintain personal grooming and dress appropriately according to dress code.
• Keep all areas of the facility clean and ready for visits.
• Greet visitors positively and offer assistance.
• Foster positive communication and relationships with team members.
• Report incidents that may result in occupational claims or safety concerns and complete reports accordingly.
• Follow health and safety policies and wear PPE as designated.
• Maintain a safe environment following infection control principles.
• Be familiar with emergency procedures and participate in drills and training sessions.
• Perform other duties as assigned.

  Qualifications:

  • Must have ‘Safe Serve’ certification and at least one year of dining room service experience.
  • Ability to work independently and as part of a team.
  • Current CPR certification; guest attendant training recommended.
  • Experience with seniors and knowledge of aging processes.
  • Effective verbal and written English communication skills.

  Education:

  • Minimum Grade 12 education.

  Working Conditions:

  • Interaction with residents of diverse backgrounds.
  • Exposure to natural and fluorescent lighting.
  • Exposure to outdoor elements and variable temperatures.
  • Physical activities including lifting, pushing, pulling, crouching, and standing for extended periods.