Room Attendant

go2HR; Vancouver; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking dedicated housekeeping staff to maintain high cleanliness standards in guest rooms. This role involves cleaning, organizing, and ensuring guest satisfaction through attention to detail and a friendly demeanor. The ideal candidate should possess strong communication skills and a commitment to excellence. Join a team that values diversity, offers growth opportunities, and fosters a supportive work environment. Enjoy competitive pay and a range of benefits while contributing to memorable guest experiences in one of Vancouver's premier hotels.

Benefits

Explore Travel Program

Ongoing Associate Appreciation Events

Dental Care

Disability Insurance

Employee Assistance Program

Extended Health Care

RRSP Match

Vision Care

Qualifications

• Must be able to speak, read, write, and understand English.
• Requires good communication skills, both verbal and written.

Responsibilities

• Clean and reset guest bedroom and bathroom areas according to standards.
• Report any service or safety discrepancies to the supervisor.

Skills

Communication Skills

Basic Computer Skills

Manual Dexterity

Customer Service

Education

High School Diploma

Job description

• Accessible Employer: Yes
• Open to International applicants with valid Canadian Work permits: Yes

Do you have a passion for organization and cleanliness? If so, explore what we have to offer!

Every memorable guest room experience at the Sheraton Vancouver Wall Centre begins behind the scenes with our housekeeping team’s commitment to high standards of hotel cleanliness.

What your day will look like:

1. Clean and reset guest bedroom and bathroom areas according to established standards.
2. Provide turndown service to required guestrooms in accordance with established standards.
3. Clean remaining unmade rooms per standards as directed. May be required to refresh others and/or replenish supplies.
4. Serve as runner to guestrooms to deliver items as requested by the guests.
5. Maintain work area, tools, and equipment in a clean, organized, and safe condition.
6. Report any service discrepancies to the appropriate manager or supervisor to resolve where possible.
7. Report any safety or security discrepancies to the appropriate manager or supervisor.
8. Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests.
9. Assist other housekeeping employees in maintaining clean and organized work and public areas.
10. Attendance at all scheduled training sessions and meetings is required.

About Us

The Sheraton Vancouver Wall Centre and The Westin Wall Centre, Vancouver Airport are dedicated to providing guests with exceptional quality, service, and value. These guiding principles are evident with every check-in, bed made, or breakfast served. You can see this commitment to quality in the physical properties of the hotels themselves; located in the heart of the city and at Vancouver’s airport, surveying the magnificent natural elements that combine to make Vancouver one of the most beautiful cities in the world. We are proud to be Vancouver built, Vancouver owned, and Vancouver run.

A wall is only as strong as those that build it. Our associates are brought together by the fundamental sense of self-worth they derive from helping others. While each person’s talents are a credit, it is an individual’s commitment to the group effort that creates excellence.

Our foundation is exceptional people, and our passion is supporting them to succeed and exceed. More so than experience or education, it is a unanimous enthusiasm that is most highly valued. For those who work hard and consistently display a positive attitude and aptitude, the opportunities for growth are endless.

The Sheraton Vancouver Wall Centre Hotel has been notified of imposters using the Hotel name in an attempt to elicit personal information from job seekers. Recent attempts involve fake LinkedIn profiles set up to appear that persons affiliated with the Hotel are seeking applicants to fill positions. These imposters may use InMail, Gmail or some other platform to contact people regarding “open positions” and have even requested banking information from candidates.

The Sheraton Vancouver Wall Centre Hotel does not request SIN number, police background checks or banking information from candidates when you apply. We advise you do not ever provide sensitive personal information such as addresses, birthdates, banking or other account information to an unsolicited contact. We further advise you do not open any attachments on e-mails from someone you do not know.

Diversity

Wall Centre Hotels is committed to diversity and inclusion in the workplace. Wall Centre Hotels, through education, review and engagement is achieving a work environment that is fair and just for all associates and where all associates are valued for the diversity they bring to the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, disability, and age.

Responsibilities & Qualifications

1. Must be able to speak, read, write, and understand English.
2. Requires good communication skills, both verbal and written.
3. Must feel comfortable in speaking with guests and capable of helping them with information.
4. Must possess basic computer skills and knowledge.
5. Working knowledge of applicable sanitation standards.
6. Must project a confident attitude and friendly personality.
7. Must be able to stand and exert well-paced mobility for up to 4 hours in length and be able to lift up to 50 lbs. on a regular and continuing basis.
8. Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuous basis.
9. Must be able to bend, stoop, squat, and stretch to fulfill cleaning tasks.
10. Must be able to exert well-paced ability to reach different floors of the hotel on a timely basis.
11. Requires manual dexterity to use and operate all necessary equipment.

Salary: $26.20-$30.85 per hour

Other Perks/Benefits

1. Explore Travel Program
2. Ongoing Associate Appreciation Events
3. Dental care
4. Disability Insurance
5. Employee assistance program
6. Extended health care
7. RRSP match
8. Vision care

Job Application Process

Please send a cover letter and resume attention to Human Resources.