Room Attendant

Hyatt Hotels Corporation; Niagara-on-the-Lake; On-site; CAD 23,000 - 32,000; Full time

Benefits offered by this job

Hyatt colleague travel benefits

Pre-opening boutique hotel experience

Job summary

The Clayfield is Hyatt's new luxury boutique hotel in Niagara-on-the-Lake, now open for pre-opening staffing. The Room Attendant role focuses on delivering a spotless guest room experience that reflects Hyatt's calm luxury standards.

You report to the Director of Housekeeping and will clean rooms, replace linens, and maintain public areas while promptly reporting maintenance concerns. This position requires flexibility, physical stamina, and attention to detail.

Qualifications

• A strong attention to detail and commitment to cleanliness excellence.
• Previous housekeeping or hospitality experience is an asset.
• Ability to work efficiently and independently in a fast-paced environment.
• Professional and guest-focused communication skills.
• Strong organizational and time management abilities.
• Ability to maintain luxury cleanliness and presentation standards consistently.
• Flexible availability including evenings, weekends, and holidays as required.
• Ability to lift, carry, push, and pull housekeeping supplies and equipment up to 50 lbs (23 kg).
• Ability to stand, walk, bend, and perform repetitive physical tasks throughout the shift.

Responsibilities

• Clean and service guest rooms, bathrooms, and suites in accordance with hotel cleanliness and presentation standards.
• Replace linens, towels, amenities, and guest supplies as required.
• Ensure guestrooms are properly prepared and inspected for arriving and in-house guests.
• Maintain cleanliness and organization of housekeeping carts, storage areas, and service corridors.
• Identify and report maintenance concerns, safety hazards, and lost and found items promptly.
• Respond to guest requests and housekeeping service needs in a professional and timely manner.
• Support deep cleaning projects and special housekeeping assignments as required.
• Assist with cleaning and maintaining public areas including corridors, lobbies, elevators, and guest-facing spaces.
• Follow all housekeeping procedures, safety guidelines, and hotel operational standards.
• Work collaboratively with housekeeping leadership and team members to support daily operational priorities.
• Perform other job-related duties as assigned.

Skills

Attention to detail

Guest-focused service

Independent worker

Professional communication

Flexibility

Job description

Close Inclusive Collection Job Postings Notification

Join the Pre-Opening Team of Niagara-on-the-Lake's newest boutique hotel!

Hyatt

The Clayfield

CA - ON - Niagara On The Lake

Compensation: $20.00 per hour

Posted: Oct 1, 2026

Summary

Location: Niagara-on-the-Lake, ON

Opening: NOW OPEN!

The Clayfield is a new 102-room luxury boutique in Niagara-on-the-Lake and part of the Unbound Collection by Hyatt. Operated by Urgo Hotels & Resorts Canada, The Clayfield will deliver a highly personalized, refined guest experience grounded in calm luxury, craftsmanship, and a strong sense of place.

TheRoom Attendant play a vital role in delivering a comfortable, welcoming, and impeccably maintained guest room experience. Reporting to the Director of Housekeeping, the Room Attendant is responsible for maintaining the cleanliness, comfort, and presentation of guest rooms and assigned public areas, ensuring every space reflects the exceptional standards of luxury hospitality at The Clayfield.

What You'll Do

• Clean and service guest rooms, bathrooms, and suites in accordance with hotel cleanliness and presentation standards
• Replace linens, towels, amenities, and guest supplies as required
• Ensure guestrooms are properly prepared and inspected for arriving and in-house guests
• Maintain cleanliness and organization of housekeeping carts, storage areas, and service corridors
• Identify and report maintenance concerns, safety hazards, and lost and found items promptly
• Respond to guest requests and housekeeping service needs in a professional and timely manner
• Support deep cleaning projects and special housekeeping assignments as required
• Assist with cleaning and maintaining public areas including corridors, lobbies, elevators, and guest-facing spaces
• Follow all housekeeping procedures, safety guidelines, and hotel operational standards
• Work collaboratively with housekeeping leadership and team members to support daily operational priorities
• Perform other job-related duties as assigned

What You'll Bring

• A strong attention to detail and commitment to cleanliness excellence
• Previous housekeeping or hospitality experience is an asset
• Ability to work efficiently and independently in a fast-paced environment
• Professional and guest-focused communication skills
• Strong organizational and time management abilities
• Ability to maintain luxury cleanliness and presentation standards consistently
• Flexible availability including evenings, weekends, and holidays as required
• Ability to lift, carry, push, and pull housekeeping supplies and equipment up to 50 lbs (23 kg)
• Ability to stand, walk, bend, and perform repetitive physical tasks throughout the shift

Why Join Us

• Competitive compensation and a comprehensive benefits package designed to support your well-being and long-term growth
• A rare opportunity to shape the housekeeping operation of a brand-new luxury hotel
• Work within a collaborative environment supported by ownership, Urgo Hotels & Resorts Canada and Hyatt.
• Access to Hyatt colleague travel benefits
• A workplace culture rooted in respect, craftsmanship, and pride of place in beautiful Niagara-on-the-Lake

Now accepting applications from candidates currently residing in Canada with full working rights. We are only able to respond to candidates selected for interview.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

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