Laundry Attendant

Urgo Hotels Canada; Niagara-on-the-Lake; On-site; CAD 29,000 - 36,000; Full time

Benefits offered by this job

Benefits package

Hyatt travel benefits

Job summary

The Clayfield, a new 102-room luxury boutique hotel in Niagara-on-the-Lake, is seeking a Laundry Attendant to support guest experience by maintaining linen quality, organization, and timely washing.

Reporting to the Housekeeping Management, you’ll help ensure all linens reflect calm luxury and high standards, in a fast-paced hospitality setting at opening Summer 2026.

Qualifications

• Attention to detail, strong work ethic, and teamwork are essential for maintaining luxury standards.
• Excellent time management and clear communication help support a fast-paced hospitality environment.
• Flexibility to work evenings, overnights, weekends and holidays is required.
• Ability to lift, carry, push and pull up to 50 lbs (23 kg) and to stand for long periods is essential.

Responsibilities

• Operate commercial laundry equipment safely and efficiently.
• Sort, wash, dry, fold, organize, and distribute hotel linens, towels, robes, uniforms.
• Maintain quality and presentation standards for laundered items.
• Monitor linen inventory levels and assist with stock rotation.
• Identify damaged or stained items and report replacement needs to housekeeping leadership.
• Maintain cleanliness and organization of the laundry room and surrounding areas.
• Assist with linen deliveries and distribution to housekeeping and other departments.
• Follow proper chemical handling, safety procedures, and operational guidelines.
• Support housekeeping operations and additional cleaning duties as required.
• Report equipment concerns, maintenance issues, or supply shortages promptly.
• Assist with opening, closing, and deep cleaning tasks within the laundry operation.

Skills

Attention to detail

Strong work ethic

Teamwork

Time management

Communication

Flexible availability

Ability to lift up to 50 lbs

Hospitality experience

Job description

Location: Niagara-on-the-Lake, ON
Opening: Summer 2026

The Clayfield is a new 102-room luxury boutique hotel opening in Niagara-on-the-Lake and part of the Unbound Collection by Hyatt. Operated by Urgo Hotels & Resorts Canada, The Clayfield will deliver a highly personalized, refined guest experience grounded in calm luxury, craftsmanship, and a strong sense of place.

At The Clayfield, exceptional guest experiences are built through attention to detail behind the scenes as much as in front of guests. As a Laundry Attendant, you will play an important role in supporting the comfort, cleanliness, and luxury presentation standards that define our hospitality experience in Niagara-on-the-Lake. Reporting to the Housekeeping Management, the Laundry Attendants plays an essential role in supporting the hotel’s housekeeping and guest experience operations by ensuring linens, towels, robes, and other laundry items are cleaned, organized, and maintained to the highest standards. This role helps ensure all hotel departments are consistently supplied with fresh, well-presented linen and laundry items that reflect the expectations of a luxury hospitality environment.

What You'll Do

• Operate commercial laundry equipment including washers, dryers, and folding equipment safely and efficiently
• Sort, wash, dry, fold, organize, and distribute hotel linens, towels, robes, uniforms, and other laundry items
• Maintain quality and presentation standards for all laundered items
• Monitor linen inventory levels and assist with organization and stock rotation
• Identify damaged or stained items and report replacement needs to housekeeping leadership
• Maintain cleanliness and organization of the laundry room and surrounding work areas
• Assist with linen deliveries and distribution to housekeeping and operational departments
• Follow proper chemical handling, safety procedures, and operational guidelines
• Support housekeeping operations and additional cleaning duties as required
• Report equipment concerns, maintenance issues, or supply shortages promptly
• Assist with opening, closing, and deep cleaning tasks within the laundry operation

What You'll Bring

• A strong work ethic and attention to detail
• Previous laundry, housekeeping, or hospitality experience is an asset
• Ability to work efficiently in a fast-paced environment while maintaining quality standards
• Strong organizational and time management skills
• Ability to work independently and collaboratively within a team environment
• Professional and respectful communication skills
• Flexible availability including evenings, overnights, weekends, and holidays as required
• Ability to lift, carry, push, and pull laundry bags, linen carts, and supplies up to 50 lbs (23 kg)
• Ability to stand, walk, bend, and perform repetitive physical tasks throughout the shift

Why Join Us

• Competitive compensation and a comprehensive benefits package designed to support your well-being and long-term growth
• A rare opportunity to shape the Housekeeping operation of a brand-new luxury hotel
• Work within a collaborative environment supported by ownership, Urgo Hotels & Resorts Canada and Hyatt.
• Access to Hyatt colleague travel benefits
• A workplace culture rooted in respect, craftsmanship, and pride of place in beautiful Niagara-on-the-Lake

Source: Urgo Hotels & Resorts Canada