Robotaxi Fleet Operations Lead

TSMG; Vancouver; On-site; CAD 120,000 - 170,000; Full time

Job summary

TSMG seeks an Autonomous Vehicle Operations Lead to oversee daily operations of autonomous vehicle and robotaxi fleets, ensuring safety, readiness and reliability across North America. You will coordinate Safety Operators, Depot Specialists, Senior Technicians, and SDS Specialists while driving KPI targets and fleet availability.

The role requires 5+ years in fleet/operations, strong leadership, and experience managing 24/7 shifts.

Qualifications

• Minimum 5 years of experience in fleet operations, automotive operations, transportation, logistics, mobility services, or similar operational environments.
• Experience leading operational or technical teams.
• Experience managing shift-based or 24/7 operations.
• Strong leadership and people management skills.
• Excellent organisational and planning abilities.
• Experience monitoring KPIs and operational performance.
• Strong communication and stakeholder management skills.

Responsibilities

• Lead the daily operations of autonomous vehicle and robotaxi fleets across one or multiple depot locations.
• Ensure vehicles are operationally ready to support testing, commercial deployment, and autonomous ride‑hailing services.
• Monitor fleet utilization, vehicle availability, charging schedules, and operational readiness.
• Coordinate daily vehicle dispatch and return activities to maximize fleet efficiency.
• Minimize vehicle downtime through effective operational planning and coordination.
• Oversee depot activities, ensuring safe, efficient operations and readiness for new city launches.
• Recruit, onboard, train, and supervise operational staff; create shift schedules for 24/7 operations.
• Coordinate with engineering, product, and fleet management teams; prepare KPI dashboards and reports.
• Promote safety culture and ensure compliance with procedures and regulations.
• Identify process improvements and develop SOPs for autonomous vehicle operations.

Skills

Fluent English

Job description

TSMG seeks an Autonomous Vehicle Operations Lead to oversee daily operations of autonomous vehicle and robotaxi fleets, ensuring safety, readiness and reliability across North America. You will coordinate Safety Operators, Depot Specialists, Senior Technicians, and SDS Specialists while driving KPI targets and fleet availability.

The role requires 5+ years in fleet/operations, strong leadership, and experience managing 24/7 shifts.