Roadside Emergency Technician – Towing & Battery Service

CAA Atlantic; Saint John; On-site; CAD 42,000 - 60,000; Full time

Benefits offered by this job

Shift rotation 4 on 4 off

Safety-sensitive workplace

Pre-employment drug test

Job summary

CAA Atlantic is hiring an Emergency Roadside Service (ERS) Technician to be the reassuring face of roadside assistance across Atlantic Canada. You will deliver trusted towing and roadside support with safety, professionalism, and care, handling lockouts, tire changes, fuel delivery, and battery boosts for Members.

The role requires air brake endorsement, a clean driving record, and a flexible schedule including evenings, weekends, and holidays.

Qualifications

• Air Brake Endorsement (required) and a valid driver's licence with a clean driving record.
• Strong mechanical aptitude and comfort with vehicles.
• Excellent problem-solving and customer service under pressure.
• Willingness to work evenings, weekends and holidays.

Responsibilities

• Provide safe and efficient towing services for Members.
• Deliver roadside assistance such as lockout, tire changes, fuel delivery, and battery boosts.
• Support battery testing, sales, and installation for Battery Service Program.
• Communicate clearly with Members and Dispatchers to ensure timely service.
• Maintain company vehicles, tools and equipment in good condition.

Skills

Strong mechanical aptitude

Customer service skills

Problem solving

Safety conscious

Team player

Education

Air Brake Endorsement

Job description

CAA Atlantic is hiring an Emergency Roadside Service (ERS) Technician to be the reassuring face of roadside assistance across Atlantic Canada. You will deliver trusted towing and roadside support with safety, professionalism, and care, handling lockouts, tire changes, fuel delivery, and battery boosts for Members.

The role requires air brake endorsement, a clean driving record, and a flexible schedule including evenings, weekends, and holidays.