Risk Operations Manager

Capgemini; Montreal; Sur place; CAD 132 000 - 206 000; Plein temps

Avantages offerts par ce poste

Medical benefits

Dental benefits

Vision benefits

Retirement benefits

Résumé du poste

Capgemini is seeking a Divisional Risk Operations Manager (Senior Consultant) to support the Technology Risk Operations Management Lead. The role focuses on governance, workforce planning, vendor management, executive reporting, business planning, and process improvement across the Divisional Risk Management Practice.

You will collaborate with senior leaders and cross-functional teams to drive strategic initiatives, monitor performance, and deliver leadership-ready communications and analytics.

Qualifications

• Experience in business operations, technology risk, program management, consulting, strategy execution, or related disciplines.
• Strong executive communication skills with the ability to simplify complex information for leadership audiences.
• Proven experience creating executive-level presentations, reports, dashboards, and briefing materials.
• Strong analytical, organizational, project coordination, and problem-solving skills.
• Advanced proficiency with Microsoft PowerPoint and Excel.

Responsabilités

• Support workforce strategy, resource planning, organizational design, and staffing activities.
• Coordinate consulting and managed services engagements, including governance, financial tracking, performance monitoring, risks, issues, and stakeholder communications.
• Drive operational efficiency through governance routines, process standardization, reporting, and continuous improvement initiatives.
• Facilitate Integrated Business Reviews (IBRs), leadership reviews, planning sessions, and governance meetings.
• Develop executive presentations, dashboards, reports, briefing materials, and leadership communications.
• Track strategic initiatives, risks, dependencies, decisions, and action items to ensure accountability and execution.
• Analyze operational and workforce metrics to identify trends, gaps, and improvement opportunities.
• Partner with senior leaders, vendors, and cross-functional teams to support business priorities and organizational objectives.

Connaissances

Business operations

Technology risk

Program management

Strategy execution

Executive communication

Presentations/reports/dashboarding

Analytical thinking

Project coordination

Problem-solving

Microsoft PowerPoint

Microsoft Excel

Outils

Microsoft PowerPoint

Microsoft Excel

Description du poste

Software Lifecycle Management, Technology Risk Management, CMDB Governance, Enterprise Application Strategy

program management

Role Summary

The Divisional Risk Operations Manager (Senior Consultant) supports the Technology Risk Operations Management Lead in executing workforce strategy, overseeing consulting engagements, driving operational excellence, and advancing organizational priorities. This role serves as a strategic and operational partner focused on governance, workforce planning, vendor management, executive reporting, business planning, and process improvement across the Divisional Risk Management Practice.

Key Responsibilities

Support workforce strategy, resource planning, organizational design, and staffing activities.

Coordinate consulting and managed services engagements, including governance, financial tracking, performance monitoring, risks, issues, and stakeholder communications.

Drive operational efficiency through governance routines, process standardization, reporting, and continuous improvement initiatives.

Facilitate Integrated Business Reviews (IBRs), leadership reviews, planning sessions, and governance meetings.

Develop executive presentations, dashboards, reports, briefing materials, and leadership communications.

Track strategic initiatives, risks, dependencies, decisions, and action items to ensure accountability and execution.

Analyze operational and workforce metrics to identify trends, gaps, and improvement opportunities.

Partner with senior leaders, vendors, and cross-functional teams to support business priorities and organizational objectives.

Required Qualifications

Experience in business operations, technology risk, program management, consulting, strategy execution, or related disciplines.

Knowledge of technology organizations, governance, operating models, portfolio management, and organizational planning.

Experience supporting workforce planning, resource management, organizational design, or consulting/vendor management.

Strong executive communication skills with the ability to simplify complex information for leadership audiences.

Proven experience creating executive-level presentations, reports, dashboards, and briefing materials.

Strong analytical, organizational, project coordination, and problem-solving skills.

Advanced proficiency with Microsoft PowerPoint and Excel.

The pay range that the employer in good faith reasonably expects to pay for this position is $68.51/hour - $107.05/hour. Our offered benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis. Tundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.