Finance Operations Manager

Tundra Technical Solutions; Toronto; On-site; CAD 95,000 - 120,000; Full time

Benefits offered by this job

Uncapped Commission

Bonuses

Associate Option Plans

Medical benefits

Dental benefits

Vision benefits

Retirement plan

Job summary

Tundra Technical Solutions in Toronto, Canada, is seeking a Finance Operations Manager to lead Accounts Receivable, Accounts Payable and Billing, driving accuracy, controls and scalable processes across onshore and offshore teams.

You will partner with Payroll, Compliance, GTM and Client Data teams, set KPIs, implement automation with AI tools, and guide a high-performing finance group through growth and system changes.

Qualifications

• Bachelor's degree in Business, Commerce, Accounting, Finance, or related field.
• Minimum 5 years' management experience in AR, AP, Billing, or Finance Operations with people leadership.
• Strong knowledge of financial workflows, reconciliations, internal controls, and month-end processes.
• Experience leading teams through growth, process improvements, or system implementations.
• Excellent analytical, problem-solving, communication, and decision-making skills.

Responsibilities

• Lead AR, AP, and Billing operations; manage AR/AP leaders and cross-functional teams.
• Oversee reconciliations, month-end activities, and internal controls.
• Drive process improvements, accuracy, and scalability across finance workflows.
• Oversee billing schedules, client invoicing, and vendor management.
• Lead automation initiatives using AI tools; partner with Finance Systems and IT.
• Set operational KPIs, monitor service levels, and reduce errors and backlogs.
• Manage onshore and offshore teams and ensure business continuity.

Skills

Accounts Receivable

Accounts Payable

Billing

Leadership

Process improvement

Data analysis

Excel

Education

Bachelor's degree in Business, Commerce, Accounting, Finance, or related field

Tools

Microsoft Dynamics 365 Business Central

Bullhorn

SAP Concur

AI-enabled automation tools

Job description

Since 2004, Tundra's mission to become the world's number one choice for top talent has been relentless. As we thrive in dynamic markets like North America, the UK, Ireland, and Asia, our commitment to global growth has set us apart as a visionary leader in talent recruitment and total talent management.

We challenge norms, exceed expectations, and are dedicated to sourcing top-tier talent for some of the world's most renowned brands. Our pioneering approach to Direct Source Curation consistently ranks us among North America's fastest-growing and largest staffing organizations.

In the previous year, LinkedIn recognized Tundra as the Diversity Champion in the staffing industry and praised us as the most engaging recruitment brand on the platform.

• Financial Success – We pride ourselves on being a leader in the industry regarding our compensation and uncapped commission structures.
• People-Centric Culture – being in the business of people, we ensure our Associates work in an environment where they can deliver results and have professional success.
• Continued Professional Development – tailored learning and development courses to support your career growth at Tundra.
• Endless Growth Opportunities – the success of Tundra has been built on internal progression across the organization.
• Social Responsibility – at Tundra, we pride ourselves in our ability to influence change, whether it be the work from the DEIB Council, give-back initiatives, or our green programs.
• Rewards and Perks – Competitive health and financial benefits, Associate events, recognition programs, and employee loyalty programs are a few of the perks available at Tundra.

Join Our Team

We are on the hunt for talented individuals passionate about a results-driven career and committed to providing exceptional service to our clients and candidates.

The Role

• The Finance Operations Manager leads Tundra's Accounts Receivable, Accounts Payable, and Billing operations, overseeing people, processes, controls, and service delivery. This role manages the AR and Billing leaders, oversees AP operations, and partners with cross-functional teams to improve financial workflows, accuracy, efficiency, and scalability. Lead Accounts Receivable, Accounts Payable, and Billing operations, ensuring accuracy, timely service delivery, effective controls, and continuous improvement.
• Manage and develop AR and Billing leaders while overseeing AP operations, setting priorities, performance expectations, and service standards across onshore and offshore teams.
• Serve as the primary escalation point for complex collections, invoicing, payment, client, vendor, and operational issues.
• Oversee reconciliations, month-end activities, audit readiness, standard operating procedures, approval controls, and segregation of duties.
• Oversee AR activities, including collections, cash application, ageing, account maintenance, credit checks, and dispute resolution.
• Oversee AP activities, including invoice processing, expenses, vendor management, payment execution, reconciliations, and fraud-prevention controls.
• Oversee billing schedules, client invoicing, timesheet and expense validation, VMS requirements, credit and rebill activity, and financial system integration.
• Partner with Payroll, People, Compliance, GTM, and Client Data teams to ensure accurate contractor, client, and vendor setup and resolve cross-functional workflow issues.
• Establish operational KPIs, monitor service levels, investigate recurring issues, and implement improvements to reduce errors, backlogs, and rework.
• Lead workflow optimization, automation, and AI-enabled initiatives using Microsoft Copilot and Cowork, partnering with Finance Systems and IT to improve processes and integrations.
• Assess team capacity, develop scalable processes and cross-training, maintain business continuity plans, and report operational performance and material risks to senior Finance leadership.

Who You Are

• You have a bachelor's degree in Business, Commerce, Accounting, Finance, or a related field.
• You have at least 5 years of management experience in AR, AP, Billing, or Finance Operations, including people leadership and end-to-end operational oversight.
• You have strong knowledge of financial workflows, reconciliations, internal controls, and month-end processes.
• You have experience leading teams through growth, process improvement, or system implementations.
• You have strong analytical, problem-solving, communication, and decision-making skills.
• You are highly organized and can manage competing priorities while maintaining accuracy and service quality.
• You have strong Excel and data-analysis skills and experience with ERP, billing, expense, or workflow platforms.
• You have a CPA designation or are working toward one, experience with Microsoft Dynamics 365 Business Central, Bullhorn, SAP Concur, or AI-enabled automation tools, an asset.
• You have experience in staffing, professional services, multi-entity operations, cross-border billing, or managing onshore and offshore teams, an asset.

The salary range that the employer in good faith reasonably expects to pay for this position is $95,000 - $120,000.

Tundra fosters a pay-for-performance culture and offers competitive compensation packages. In addition to our base salaries, we offer Uncapped Commission, Bonuses, and Associate Option Plans where applicable.

Our benefits offering includes medical, dental, vision, and retirement.

This posting is for an existing vacancy.

We use artificial intelligence tools to help our recruiters screen and assess talent. These tools do not replace human decision making in the process.

At Tundra, we are dedicated to building an inclusive and authentic workplace. If you’re excited about this role but your experience doesn’t perfectly match every qualification in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles within the organization.

Tundra Technical Solutions is among North America’s leading providers of Information Technology and Engineering staffing and consulting services. Our success is built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with law, including the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. Unincorporated LA County candidates: criminal history may be relevant to the following job duties: protect and return property, adhere to confidentiality requirements, comply with security requirements, adhere to applicable codes of conduct.