Retirement Living Consultant

Socket.dev; Ottawa; On-site; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive commission structure

Dental care

Extended health care

Life insurance

On-site parking

RRSP match

Job summary

Levante Living is seeking a Retirement Living Consultant for Hunt Club Manor in Ottawa, ON. You will drive the full sales journey—from inquiry to move-in—while building a robust local referral network and promoting occupancy growth in a welcoming, senior-focused community.

You will connect with seniors, families, healthcare professionals, and partners, manage tours, and leverage CRM and digital tools to maintain a strong pipeline and exceptional customer experience.

Qualifications

• Minimum two years of experience in sales, business development, customer relationship management, or a related field.

Responsibilities

• Owns the full sales journey from first inquiry to move-in, building trust with seniors and families.
• Develops local referral networks and community partnerships to drive occupancy growth.
• Manages pipeline, conducts tours, follows up with inquiries, and uses CRM to deliver a strong customer experience.

Skills

Sales experience

Relationship selling

Tours & follow-up

Job description

At Levante Living, we understand that choosing a retirement residence is one of life's most important decisions. Across our 23 residences in Ontario, our teams support seniors and their families with compassion, guidance, and a commitment to creating welcoming communities where residents can live well.

We are focused on delivering strong resident and family experiences, supporting our team members, and helping each residence thrive through service excellence, meaningful relationships, and strong operational performance.

Located in the heart of South Keys in Ottawa, Hunt Club Manor is a newly renovated retirement residence offering both Independent Living and Assisted Living. Our Retirement Living Consultant plays an important role in connecting with seniors, families, referral partners, health care professionals, and the local community.

This role supports the full sales journey from first inquiry through move-in, while helping grow awareness of Hunt Club Manor, build a strong local referral network, and support occupancy growth.

Who You Are

You are a self-starter who takes initiative, follows through on commitments, and takes ownership of your results. You are energized by building relationships, generating leads, creating community connections, and helping seniors and families navigate an important life decision with confidence.

You are organized, proactive, and comfortable balancing relationship-building, community outreach, tours, follow-up, administration, and sales activities.

You understand that successful retirement living sales is about more than responding to inquiries. You actively look for opportunities to build referral partnerships, connect with the local community, generate new leads, and create meaningful relationships that support long-term growth.

You are also comfortable using technology, CRM tools, and digital communication to manage your pipeline, stay connected with prospects, and deliver a strong customer experience.

You bring a warm, professional, and resilient approach to your work and enjoy contributing to a collaborative team while supporting the overall success of the residence.

Qualifications

• Minimum two years of experience in sales, business development, customer relationship management, or a related field.
• Experience in retirement living, health care, hospitality, real estate, or another service-based industry is considered an asset.
• Strong relationship-based selling skills with the ability to guide seniors and families through an important decision-making process.
• Goal-oriented, proactive, and comfortable working toward occupancy, revenue, and conversion goals.
• Confident conducting personalized tours, managing inquiries, and following up consistently throughout the sales journey.
• Strong communication skills in person, by phone, and through email.
• Comfortable developing local referral relationships, community partnerships, and outreach opportunities.
• Highly organized with the ability to manage a prospect pipeline, follow-up activities, CRM documentation, and competing priorities.
• Proficient with CRM systems, Microsoft Office, and digital communication tools.
• Valid driver's license and access to a reliable vehicle required.
• Knowledge of Ottawa, South Keys, Hunt Club, and surrounding communities is considered an asset.
• Occasional evening and weekend availability may be required to support tours, events, and community outreach.

Why Join Levante Living?

At Levante Living, you will have the opportunity to make a meaningful difference in the lives of seniors and their families while contributing directly to the success of Hunt Club Manor.

You will represent a newly renovated residence with Independent and Assisted Living options in an established Ottawa community, supported by sales, marketing, and technology tools designed to help you build relationships, manage your pipeline, and grow occupancy.

We offer competitive compensation and incentive opportunities, comprehensive health and dental benefits, paid time off, professional development and career growth opportunities, and a collaborative and supportive work environment.

Benefits

• Competitive commission structure
• Dental care
• Extended health care
• Life insurance
• On-site parking
• RRSP match

Work Location: In person, on-site at Hunt Club Manor in Ottawa, Ontario