Retail Zone Manager — Lead Sales, Service & Store Ops

Paradies Lagardère; Ottawa; On-site; CAD 55,000 - 75,000; Full time

Job summary

A leading retail and restaurant company in Ottawa is seeking a Zone Manager to drive sales and operational excellence. The ideal candidate will have supervisory experience, exceptional customer service skills, and the ability to adapt to changing priorities. Responsibilities include coaching staff, executing merchandising standards, and ensuring a memorable customer experience. This full-time role requires flexibility in scheduling, including weekends and evenings, and a high school diploma is necessary. Join a dynamic team committed to excellence.

Qualifications

• Minimum one year of retail supervisory/key holder experience.
• Ability to work various shifts in a team-oriented environment.
• Must have proficiency in reading, writing, and mathematics.

Responsibilities

• Drive sales, service, and operational excellence.
• Coaching/training functions and execution of merchandising standards.
• Maintain store appearance and conduct transactions accurately.

Skills

Selling experience

Customer service skills

Communication

Self-starter

Adaptability

Education

High school diploma or equivalency

Job description

A leading retail and restaurant company in Ottawa is seeking a Zone Manager to drive sales and operational excellence. The ideal candidate will have supervisory experience, exceptional customer service skills, and the ability to adapt to changing priorities. Responsibilities include coaching staff, executing merchandising standards, and ensuring a memorable customer experience. This full-time role requires flexibility in scheduling, including weekends and evenings, and a high school diploma is necessary. Join a dynamic team committed to excellence.