Retail & Training Coordinator

Saranghae; Toronto; Hybrid; CAD 38,683,000 - 62,681,000; Part time

Benefits offered by this job

Product allowance

Wellness days

Growth opportunities

Annual performance bonus

Job summary

Saranghae in Toronto is seeking a personable Retail & Training Coordinator to nurture relationships with our retail partners. You will bridge sales, education, and customer care to ensure retailers are supported, stocked, and trained to represent the brand with excellence.

This hybrid role involves travel, part-time hours (20–25/week) with potential to move full time. You will manage accounts, coordinate restocks, and lead in-store trainings while collaborating with the Retail Director and

Qualifications

• 3+ years in retail coordination or account management.
• Beauty or skincare experience preferred.
• Strong communication and presentation skills.
• Detail-oriented, proactive and customer-service focused.
• Proficiency with Excel/Google Sheets for inventory and reporting.
• Valid driver’s license and ability to travel locally.

Responsibilities

• Serve as the main point of contact for existing retail accounts.
• Manage inventory restocks, orders, and deliveries (in-person or courier).
• Conduct in-person or virtual training on launches, product benefits, and best practices.
• Visit retail locations to assess merchandising, displays, and staff engagement.
• Collect partner feedback to improve brand performance and customer experience.
• Track sales trends per retailer and provide monthly leadership reports.
• Support marketing with in-store activation days, demos, and local events.
• Identify opportunities to deepen partnerships or expand product presence in-store.

Skills

Retail coordination

Account management

Training & education

Excel/Google Sheets

Driver's license

Tools

Excel

Google Sheets

Job description

Join the Team:
Retail & Training Coordinator

Location: Toronto, ON (hybrid with travel)

Type: Part-Time with potential to go full time (20–25 hours/week, hybrid with travel)

Reports to: Director of Retail / Founders

Overview

We are looking for a personable and organized Retail & Training Coordinator to nurture relationships with our existing retail partners. This role bridges sales, education, and customer care, ensuring every retailer is well-supported, stocked, and trained to represent our brand with excellence.

Key Responsibilities

• Serve as the main point of contact for all existing retail accounts
• Manage inventory restocks, orders, and in-person or courier product deliveries
• Conduct in-person or virtual training sessions to educate partners on new launches, product benefits, and best practices
• Visit retail locations regularly to assess merchandising, display standards, and staff engagement
• Collect partner feedback to improve brand performance and customer experience
• Track sales trends per retailer and provide monthly reports to the leadership team
• Support marketing with in-store activation days, demos, and local events
• Identify opportunities to deepen partnerships or expand product presence in-store

Skills & Experience

• 3+ years experience in retail coordination, account management, or training (beauty or skincare preferred)
• Strong communication and interpersonal skills; confident presenter and educator
• Detail-oriented, proactive, and customer-service focused
• Proficiency with Excel/Google Sheets for inventory and reporting
• Valid driver’s license and ability for local travel

Compensation

• Hourly Rate: $27 – $35/hour
• Estimated Annual Equivalent (based on 20 hrs/week): $28,000 – $38,000
• Perks: Product allowance, wellness days, opportunity for growth within the company, and annual performance bonuses