Retail Supervisor: Lead Teams & Elevate Customer Experience

The Shoe Co.; Halifax; On-site; CAD 38,000 - 60,000; Full time

Benefits offered by this job

30% employee discount

Benefits package

Paid Time Off

Flexible scheduling

Bonus potential

Employee assistance program

Job summary

Designer Brands Canada is seeking a full-time Supervisor for our DSW banner. You will report to the Store Manager and lead the store team to deliver exceptional customer experiences while upholding service standards in a fast-paced retail environment.

You will drive in-store sales, oversee web orders, and coach staff to achieve store objectives, ensuring product knowledge and operational integrity are maintained.

Qualifications

• Customer service excellence and ability to engage with diverse customers.
• Proven leadership skills with experience directing sales associates.
• Strong communication and coaching abilities to guide the team.
• Ability to adapt quickly to changing store priorities and schedules.

Responsibilities

• Lead store team to maximize sales and deliver exceptional customer experiences.
• Maintain up-to-date product knowledge and industry trends.
• Coach and provide feedback to team to drive performance and loyalty.
• Foster collaboration, open communication, and operational integrity within the store.

Skills

Customer service

Team leadership

Sales targets

Communication

Job description

Designer Brands Canada is seeking a full-time Supervisor for our DSW banner. You will report to the Store Manager and lead the store team to deliver exceptional customer experiences while upholding service standards in a fast-paced retail environment.

You will drive in-store sales, oversee web orders, and coach staff to achieve store objectives, ensuring product knowledge and operational integrity are maintained.