Retail store supervisor

Island Home Hardware; Woodwards Cove; On-site; CAD 26,000 - 30,000; Full time

Job summary

Island Home Hardware in Grand Manan, NB is seeking a Retail Store Supervisor to lead the sales team and oversee daily store operations. The role requires coordinating staffing, training, merchandising, and customer service to meet sales targets.

The ideal candidate will have a bachelor’s degree or equivalent experience and the ability to manage 16–20 staff, with fluency in English and strong interpersonal skills. This is a permanent, full-time position with shifts from 08:00 to 18:00.

Qualifications

• Fluent in English.
• Bachelor's degree or equivalent experience.
• Experience managing 16–20 staff.
• Supervise retail salespersons and clerks; oversee multiple areas.

Responsibilities

• Assign duties to sales workers.
• Hire and train staff or arrange training.
• Order merchandise and authorize returns.
• Set work schedules and supervise store operations.
• Manage cash and sales reports; oversee inventory and merchandising.

Skills

Team supervision

Interpersonal skills

Communication skills

Leadership

Time management

Education

Bachelor's degree or equivalent experience

Tools

MS Outlook

Word processing

Inventory control software

Point of sale system

Electronic scheduler

Electronic mail

Job description

Island Home Hardware, located in Grand Manan, NB E5G 4E9. The company is actively seeking applicants for the role of Retail store supervisor. The applicant should be a self-motivated individual with excellent interpersonal skills. The successful candidate will be required to commence work at the earliest opportunity. It will be Permanent employment or a full-time job. The candidate must be available to work early morning, morning, and day shifts, from 08:00 to 18:00.

Employer Name: Island Home Hardware
Position: Retail store supervisor
No. of vacancies: 4
Salary: $19.00 to $21.50 hourly (To be negotiated) / 30 to 44 hours per week
Employment type: Permanent employment, Full-time
Location: Grand Manan, NB E5G 4E9

• The candidate must assign duties to sales workers.
• The candidate must hire and train or arrange for staff training.
• The candidate must order merchandise.
• The candidate must authorize the return of merchandise.
• The candidate must establish work schedules.
• The candidate will be responsible for selling merchandise.
• The candidate will be responsible for preparing reports on sales volumes, merchandising, and personnel matters.
• The candidate must resolve issues that may arise, such as customer requests, complaints, and supply shortages.
• The candidate must organize and keep inventory.
• The candidate will be responsible for supervising and coordinating the activities of workers.
• The candidate will be responsible for managing cash.
• The candidate will be responsible for conducting performance reviews.
• The candidate will be responsible for supervising the office and volunteer staff.
• The candidate will be responsible for implementing price and credit policies.
• The candidate must develop and implement marketing strategies.
• The candidate will be responsible for determining the products and services to sell.
• The candidate must determine staffing requirements.
• The candidate will be responsible for managing staff and assigning duties.
• The candidate must conduct market research and trends in order to determine consumer demand, potential sales volumes, and the impact of competitors’ operations on sales.
• The candidate will be responsible for locating, selecting, and purchasing merchandise for resale.
• The candidate must plan budgets and keep track of revenues and expenses.
• The candidate will be responsible for recruiting, hiring, and supervising staff and/or volunteers.
• The candidate will be responsible for planning, organizing, directing, controlling, and evaluating daily operations.

Job Requirements

• The candidate should be fluent in the English language.
• The candidate must have a bachelor’s degree or equivalent experience.
• The ideal candidate will have at least 7 months to less than 1 year of experience in a related industry.
• The candidate must be able to supervise 16 to 20 people.
• The candidate must supervise retail salespersons and sales clerks, as well as staff in various areas of responsibility.
• The candidate should be accurate.
• The candidate should be client-focused.
• The candidate should have efficient interpersonal skills.
• The candidate must have excellent oral and written communication skills.
• The candidate should be organized and flexible.
• The candidate should be reliable.
• The candidate should be a good team player.
• The candidate should be dependable.
• The candidate must be capable of acting on their own initiative.
• The candidate should have good judgmental skills.
• The candidate must be able to multitask.
• The candidate must be interpersonally aware.
• The candidate must be adaptable.
• The candidate must be collaborative.
• The candidate must be analytical.
• The candidate must be creative.
• The candidate must be efficient.
• The candidate must be energetic.
• The candidate must be goal-oriented.
• The candidate must be hardworking.
• The candidate must demonstrate integrity.
• The candidate must be outgoing.
• The candidate must have a positive attitude.
• The candidate must be proactive.
• The candidate must be a quick learner.
• The candidate must have excellent time management skills.

Work setting

• The candidate should work in a rural area; most people live or work on farms or ranches. Hamlets, villages, towns, and other small settlements are in or surrounded by rural areas.
• The candidate should work from a remote location, where employees do their jobs from a location other than a central office operated by the employer.
• The candidate should work in a retail business, purchasing goods from manufacturers or wholesalers, and selling these goods to consumers in small quantities.
• The candidate should work in a retail store that sells furniture and related accessories.
• The candidate must work in an electronics store.
• The candidate should work in a hardware store that sells household hardware for home improvement.

Computer and technology knowledge

• The candidate must be knowledgeable about MS Outlook,Word processing software,Electronic scheduler,Inventory control software,Point of sale system, and Electronic mail.

Security and safety

• The candidate must undergo a thorough criminal background check and a driver’s license validity check.

Transportation/travel information

• The candidate must have their own transportation.
• The candidate must have a valid driver’s licence.
• There is no access to public transportation.

Work conditions and physical capabilities

• The candidate should be able to work effectively in a fast-paced and busy environment.
• The candidate should be willing to work under pressure.
• The candidate must finish the work within the given timeline.
• The candidate should be required to handle heavy loads as part of routine work.
• The candidate should have an eye for detail.
• The candidate must be willing to work long hours in various positions, including those that require sitting, standing, and walking, as well as those that involve physical activity.
• The candidate must be willing to walk for long periods of time.
• The candidate must be able to distinguish between colours.
• The candidate should be willing to work for long hours in sitting positions.
• The candidate must be willing to work in a standing position for extended periods of time.
• The candidate must be willing to work long hours in bending, crouching, and kneeling positions.
• The employer will provide Health and other applicable benefits to the selected candidate.
• Under Health benefits, the selected candidate will receive a Dental plan that covers medical expenses associated with dental treatment and procedures, as well as a Health care plan that covers medical and surgical expenses, and Vision care benefits that cover or reduce the cost of eye exams and medical eye care.
• In addition to the Health benefits mentioned above, the selected candidate will receive free parking; there is no additional charge for parking on the property.