Retail store supervisor

Tobermory; Surrey; On-site; CAD 39,000 - 43,000; Full time

Job summary

Epic Menswear in Surrey, BC, is hiring a Retail Store Supervisor to lead a small sales team and ensure exceptional customer service. You will assign duties, supervise 5–10 staff, prepare sales reports, and coordinate daily store operations in a fast-paced environment.

The role is permanent, full-time, with shifts including day, evening and weekend hours. Fluency in English and a high school diploma are required, with 1–2 years of retail supervisory experience preferred.

Qualifications

• Must have English fluency and customer-service focus.
• Minimum 1–2 years of supervisory experience in retail.
• Ability to assign duties and oversee cash handling.

Responsibilities

• Assign duties to sales workers.
• Authorize payments by cheque.
• Sell merchandise and meet sales targets.
• Prepare reports on sales volumes, merchandising and personnel matters.
• Resolve customer requests and complaints.
• Organize and maintain inventory.
• Supervise 5–10 staff and coordinate daily activities.

Skills

Interpersonal skills

English fluency

Leadership

Education

High school diploma

Job description

Epic Menswear is located in Surrey, BC, V3T 2W1. The company is currently seeking applications for the position of Retail Store Supervisor. We are seeking a self-disciplined individual with exceptional interpersonal skills. The selected applicant will be required to join and assume their responsibilities as soon as possible. The open positions are for Permanent employment or full-time jobs. The timings of shifts may be Day, Evening, Weekend, Early Morning and Morning.

Employer Name: Epic Menswear
Position: Retail store supervisor
No. of vacancies: 2
Salary: $29.00 hourly / 30 to 40 hours per week
Employment type: Permanent employment, Full time
Location: Surrey, BC V3T 2W1

• The candidate must assign duties to sales workers.
• The candidate must authorize payments by cheque.
• The candidate will be responsible for selling merchandise.
• The candidate will be responsible for preparing reports on sales volumes, merchandising and personnel matters.
• The candidate must resolve issues that may arise, such as customer requests, complaints, and supply shortages.
• The candidate must organize and keep inventory.
• The candidate will be responsible for supervising and coordinating the activities of workers.

Job Requirements

• The candidate should be fluent in the English language.
• The candidate must have a certificate of Secondary (high) school graduation.
• The ideal candidate will have at least 1 to 2 years of experience in a related industry.
• The candidate must be able to supervise 5 to 10 people.
• The candidate will be responsible for supervising retail salespersons and sales clerks.

Work setting

• The candidate should be able to work in various locations when employees are scattered across different worksites.
• The candidate should work in a retail business, purchasing goods from manufacturers or wholesalers, and selling these goods to consumers in small quantities.

Work conditions and physical capabilities

• The candidate should be able to work effectively in a fast-paced and busy environment.
• The candidate should be willing to work under pressure.
• The candidate must finish the work within the given timeline.
• The candidate should be required to handle heavy loads as part of routine work.
• The candidate should have an eye for detail.
• The candidate must be willing to work long hours in various positions, including those that require sitting, standing, and walking, as well as those that involve physical activity.
• The candidate must be willing to walk for long periods.
• The candidate must be willing to work in a standing position for extended periods.