Retail store supervisor

Tobermory; Lavenham; On-site; CAD 1,488,000 - 2,182,000; Full time

Job summary

International Fresh Foods in Calgary, AB is hiring a Retail Store Supervisor. You will lead a team of 5–10, assign duties, hire and train staff, order merchandise, and manage scheduling and cash handling. The role requires a customer-focused approach and the ability to multitask in a fast-paced environment.

The position is permanent and full-time, with shifts covering mornings, days, evenings, and weekends. Experience in retail and strong English language skills are essential for success.

Qualifications

• Fluent in English.
• High school graduation certificate.
• 1–2 years experience in retail or related industry.
• Able to supervise 5–10 staff.
• Client-focused and patient.
• Organized and flexible, reliable.
• Good team player and multitasker.

Responsibilities

• Assign duties to sales workers.
• Hire and train staff or arrange for training.
• Order merchandise.
• Authorize returns of merchandise.
• Establish work schedules.
• Sell merchandise and meet sales targets.
• Prepare reports on sales volumes, merchandising, and personnel matters.
• Resolve customer requests, complaints, and supply shortages.
• Organize and maintain inventory.
• Supervise and coordinate workers' activities.
• Manage cash handling and cash procedures.

Skills

Leadership

Customer service

Communication

Multitasking

Team player

Organizational skills

Flexibility

Reliability

English fluency

Education

High school diploma

Job description

International Fresh Foods, located at 7-240 Midpark Way SE, Calgary, AB T2X 1N4. The company is actively seeking applicants for the role of Retail store supervisor. The applicant should be a self-motivated individual with excellent interpersonal skills. The successful candidate will be required to commence work at the earliest opportunity. It will be Permanent employment or a full-time job. The candidate must be available to work during the morning, day, evening, and weekend shifts, with flexible hours and overtime as required.

Employer Name: International Fresh Foods
Position: Retail store supervisor
No. of vacancies: 1
Salary: $36.00 hourly / 30 to 44 hours per week
Employment type: Permanent employment, Full-time
Location: 7-240 Midpark Way SE, Calgary, AB T2X 1N4

• The candidate must assign duties to sales workers.
• The candidate must hire and train or arrange for staff training.
• The candidate must order merchandise.
• The candidate must authorize the return of merchandise.
• The candidate must establish work schedules.
• The candidate will be responsible for selling merchandise.
• The candidate will be responsible for preparing reports on sales volumes, merchandising, and personnel matters.
• The candidate must resolve issues that may arise, such as customer requests, complaints, and supply shortages.
• The candidate must organize and keep inventory.
• The candidate will be responsible for supervising and coordinating the activities of workers.
• The candidate will be responsible for managing cash.

Job Requirements

• The candidate should be fluent in the English language.
• The candidate must have a certificate of Secondary (high) school graduation.
• The ideal candidate will have at least 1 to 2 years of experience in a related industry.
• The candidate must be able to supervise 5 to 10 people.
• The candidate should be client-focused.
• The candidate should be organized and flexible.
• The candidate should be reliable.
• The candidate should be a good team player.
• The candidate must be able to multitask.

Work setting

• The candidate must work in a retail service establishment.
• The candidate should work in an urban area with a high population density.
• The candidate should work in a retail business, purchasing goods from manufacturers or wholesalers, and selling these goods to consumers in small quantities.
• The candidate should have an on-site customer service system where employees work in an office or business location.

Area of specialization

• The candidate must be knowledgeable about retail stores and their operations.

Security and safety

• The candidate must be bondable.
• The candidate must undergo a thorough criminal background check.

Transportation/travel information

• Public transportation is available for commuting to the work location.

Work conditions and physical capabilities

• The candidate should be able to work effectively in a fast-paced and busy environment.
• The candidate should be willing to work under pressure.
• The candidate must be willing to work long hours in various positions, including those that require sitting, standing, and walking, as well as those that involve physical activity.
• The candidate must be willing to work in a standing position for extended periods of time.
• The candidate must be willing to work long hours in bending, crouching, and kneeling positions.
• The candidate should receive free parking; there is no additional charge for parking on the property.