retail store supervisor

Government of Canada; Russell; On-site; CAD 40,000 - 65,000; Full time

Job summary

An established industry player is seeking a dedicated supervisor to oversee staff and manage operations in a fast-paced environment. This role involves training new employees, preparing reports, and resolving customer issues, all while maintaining a high level of attention to detail. The ideal candidate will thrive under pressure and possess strong leadership skills. Join a team where your contributions will directly impact the success of operations and customer satisfaction.

Qualifications

• 1-2 years of experience supervising staff and managing operations.
• Ability to work under pressure and meet tight deadlines.

Responsibilities

• Supervise and coordinate activities of staff and volunteers.
• Prepare reports on sales and personnel matters.
• Resolve customer complaints and manage inventory.

Skills

Supervision

Training

Inventory Management

Customer Service

Report Preparation

Education

College or CEGEP diploma

Job description

Overview

Languages

English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities and Tasks

• Supervise staff (apprentices, stagehands, design team, etc.)
• Hire and train or arrange for training of staff
• Establish work schedules
• Prepare reports on sales volumes, merchandising, and personnel matters
• Resolve issues that may arise, including customer requests, complaints, and supply shortages
• Organize and maintain inventory
• Supervise and coordinate activities of workers
• Conduct performance reviews
• Supervise office and volunteer staff

Additional Information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Ability to distinguish between colours