retail store supervisor

Esso Reddi Mart; Peace River; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established retail business is seeking a dedicated supervisor to lead their team and ensure smooth operations. In this role, you will oversee the daily activities of sales workers, manage inventory, and resolve customer issues. Your leadership will be key in training staff and maintaining high standards of customer service. This position offers the opportunity to make a significant impact in a dynamic retail environment, where your contributions will be valued and recognized. If you have a passion for retail and a knack for team management, this is the perfect opportunity for you.

Qualifications

• 2-3 years of experience in a retail environment.
• Strong leadership skills to manage and train staff.

Responsibilities

• Assign duties and supervise sales workers.
• Manage inventory and resolve customer complaints.
• Prepare sales reports and establish work schedules.

Skills

Team Leadership

Customer Service

Inventory Management

Problem Solving

Education

Secondary (high) school graduation certificate

Job description

Minimum Requirements

• Education: Secondary (high) school graduation certificate
• Experience: 2 years to less than 3 years

Work Setting

• Retail business

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers