retail store supervisor

O'Pur Convenience Stoppe; Nampa; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established retail business is seeking a dedicated and experienced individual to oversee operations at their convenience store. This role involves managing staff, ensuring excellent customer service, and maintaining inventory levels. The ideal candidate will have a strong background in retail management, with the ability to resolve customer complaints and organize training for new employees. Join a recognized employer where you can make a significant impact and contribute to a thriving retail environment.

Qualifications

• 2 to less than 3 years of relevant experience in retail management.
• Strong background in customer service and staff supervision.

Responsibilities

• Hire, train, and supervise staff to ensure smooth operations.
• Manage inventory and resolve customer issues effectively.

Skills

Staff Management

Inventory Management

Customer Service

Sales Reporting

Education

Secondary (high) school graduation certificate

Job description

Minimum Education: Secondary (high) school graduation certificate

Work Setting

• Retail business

Tasks

1. Assign sales workers to duties
2. Hire and train staff or organize training
3. Authorize payments by cheque
4. Order merchandise
5. Authorize merchandise returns
6. Establish work schedules
7. Prepare reports on sales, merchandising, and personnel
8. Resolve issues such as customer requests, complaints, and supply shortages
9. Organize and maintain inventory
10. Supervise and coordinate staff activities
11. Recognized employer

Experience

• 2 to less than 3 years of relevant experience