retail store supervisor

Shell Gas Station; Alberta; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player in the retail sector is seeking a dynamic individual to oversee operations at a busy gas station. This role involves managing sales staff, training new employees, and ensuring customer satisfaction in a fast-paced environment. The ideal candidate will be responsible for scheduling, inventory management, and resolving any issues that arise, making this a vital position for the smooth running of the business. If you thrive in a challenging environment and have a passion for customer service, this opportunity is perfect for you.

Qualifications

• Experience in retail management with a focus on training and supervising staff.
• Ability to handle customer requests and resolve complaints effectively.

Responsibilities

• Assign duties and supervise retail staff to ensure efficient operations.
• Organize inventory and prepare sales reports for management.

Skills

Staff Training

Sales Management

Customer Service

Inventory Management

Education

Secondary (high) school graduation certificate

Job description

Minimum Requirements

• Education: Secondary (high) school graduation certificate
• Experience: 7 months to less than 1 year

Work Setting

• Retail business

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Supervision

• Retail salespersons and sales clerks
• Staff in various areas of responsibility

Security and Safety

• Criminal record check

Work Conditions and Physical Capabilities

• Fast-paced environment
• Handling heavy loads
• Combination of sitting, standing, walking