Retail store supervisor

Shell Marquis Drive; Fort Saskatchewan; On-site; CAD 45,000 - 65,000; Full time

Job summary

Shell Marquis Drive in Canada is seeking a retail supervisor to oversee daily store operations at a gas bar location in Fort Saskatchewan. You will supervise staff, assign duties, handle cash, and ensure merchandise is ordered and displayed effectively.

The role includes hiring and training employees, organizing schedules, resolving customer issues, and maintaining inventory while preparing sales and personnel reports for management.

Qualifications

• Experience supervising staff in a retail environment.
• Ability to hire and train staff.
• Experience handling payments by cheque or cash.
• Organize schedules and manage inventory.
• Resolve customer requests and complaints efficiently.

Responsibilities

• Supervise staff (apprentices, stage hands, design team, etc.).
• Assign sales workers to duties.
• Hire and train or arrange for training of staff.
• Authorize payments by cheque.
• Order merchandise.
• Authorize return of merchandise.
• Establish work schedules.
• Sell merchandise.
• Prepare reports on sales volumes, merchandising and personnel matters.
• Resolve issues that may arise, including customer requests, complaints and supply shortages.
• Organize and maintain inventory.
• Manage cash.
• Conduct performance reviews.

Skills

Staff supervision

Hiring and training

Cash handling

Inventory management

Education

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Job description

LANGUAGES

English

EDUCATION

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

EXPERIENCE

1 year to less than 2 years

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

WORK SETTING

• Retail business
• Gas bar

RESPONSIBILITIES

TASKS

• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Manage cash
• Conduct performance reviews

SUPERVISION

• 3-4 people

EXPERIENCE AND SPECIALIZATION

AREA OF SPECIALIZATION

• Retail store

ADDITIONAL INFORMATION

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Fast-paced environment
• Combination of sitting, standing, walking
• Standing for extended periods

PERSONAL SUITABILITY

• Reliability
• Team player
• Ability to multitask