Retail Store Operations Lead

Victoria’s Secret & Co.; Burnaby; On-site; CAD 29,000 - 35,000; Full time

Job summary

Victoria’s Secret & Co Operations Supervisor role in Burnaby, BC focuses on leading store operations, inventory control, and customer-focused execution. Responsibilities span shipment, replenishment, and maintaining high standards for cleanliness and safety.

The position emphasizes coaching associates, driving sales through team leadership, and adapting to store size and complexity. Evening and weekend availability is common in retail environments.

Qualifications

• 1–2 years retail experience preferred.
• Ability to work nights, weekends, and a flexible schedule.
• Ability to lift and carry up to 40 pounds, with frequent bending, stretching, kneeling, walking and prolonged standing.
• Ability to use technology (headsets, mobile devices, computers).

Responsibilities

• Executes shipment, replenishment, and stock organization.
• Maintains back-of-house standards and inventory accuracy.
• Supports cleanliness, safety, and compliance.
• Identifies and escalates operational issues.
• Scope and level of responsibility may vary based on store size and business complexity.

Skills

Customer service

Attention to detail

Fast-paced

Coaching

Tools

Headsets

Mobile devices

Computers

Job description

Victoria’s Secret & Co Operations Supervisor role in Burnaby, BC focuses on leading store operations, inventory control, and customer-focused execution. Responsibilities span shipment, replenishment, and maintaining high standards for cleanliness and safety.

The position emphasizes coaching associates, driving sales through team leadership, and adapting to store size and complexity. Evening and weekend availability is common in retail environments.