Store Operations Lead & Coach

Victoria’s Secret & Co.; Surrey; On-site; CAD 27,276 - 32,718; Full time

Job summary

Victoria's Secret & Co. in Surrey, Canada, is seeking an Operations Supervisor to lead store readiness and execution. You\'ll report to the Store Manager or Assistant Manager and drive shipment, stock organization, and standards.

With 1-2 years retail experience preferred, you’ll coach associates, maintain visual merchandising, ensure safety and compliance, and collaborate with partners to deliver a seamless customer experience.

Qualifications

• 1-2 years retail experience preferred.
• Strong attention to detail and execution.
• Ability to work in a fast-paced environment.
• Ability to coach in real time.

Responsibilities

• Executes shipment, replenishment, and stock organization.
• Maintains back-of-house standards and inventory accuracy.
• Supports cleanliness, safety, and compliance.
• Identifies and escalates operational issues.
• Scope and level of responsibility may vary based on store size.

Skills

Customer focus

Attention to detail

Coaching

Fast-paced environment

Team leadership

Tools

POS systems

Headsets

Job description

Victoria's Secret & Co. in Surrey, Canada, is seeking an Operations Supervisor to lead store readiness and execution. You\'ll report to the Store Manager or Assistant Manager and drive shipment, stock organization, and standards.

With 1-2 years retail experience preferred, you’ll coach associates, maintain visual merchandising, ensure safety and compliance, and collaborate with partners to deliver a seamless customer experience.