Retail Store Operations & Customer Experience Lead

Socket.dev; Halifax; On-site; CAD 26,000 - 33,000; Full time

Benefits offered by this job

Store discount

Training and development

Associate assistance programs

Job summary

Homesense at TJX Canada in Halifax is seeking a Retail Store Coordinator to lead and inspire teams to deliver outstanding customer experiences in a fast-paced setting. You’ll drive store operations, merchandising, and service standards while mentoring Associates on policies, processes, and training.

We value collaboration, strong communication, and hands-on coaching as you help elevate the store’s brand and customer satisfaction.

Qualifications

• 1–2 years of retail or service experience.

Responsibilities

• Drive operational excellence in visual merchandising and customer service.
• Maintain high standards of store operations with clear updates and team alignment.
• Plan and prioritize tasks while training Associates on service policies.
• Train and develop Associates in merchandise presentation and customer service.
• Enhance the store brand and value strategy with eye-catching displays.

Skills

Customer service

Team collaboration

Time management

Job description

Homesense at TJX Canada in Halifax is seeking a Retail Store Coordinator to lead and inspire teams to deliver outstanding customer experiences in a fast-paced setting. You’ll drive store operations, merchandising, and service standards while mentoring Associates on policies, processes, and training.

We value collaboration, strong communication, and hands-on coaching as you help elevate the store’s brand and customer satisfaction.