Retail Store Manager - Stone Road

lovisa; Guelph; On-site; CAD 60,000 - 80,000; Full time

Job summary

Lovisa in Canada is seeking a Store Manager to lead daily store operations and drive business growth. You will manage a high-performing team in a fast-paced fashion retail environment and strive to exceed sales targets.

You will recruit, train, and develop staff, implement visual merchandising standards, and maintain inventory control while delivering exceptional customer experiences. Weekend and holiday availability is required.

Qualifications

• 3+ years retail management experience.
• Proven track record of meeting sales targets.
• Strong leadership and coaching skills.
• Passion for fashion and customer service.
• Flexible availability including weekends and holidays.
• Bachelor's degree preferred.

Responsibilities

• Drive sales targets through team leadership and planning.
• Analyze sales data to identify trends and opportunities.
• Lead KPIs to ensure store productivity.
• Maintain inventory and merchandising standards; oversee stock control.
• Open and close store operations and maintain presentation standards.
• Report key metrics to upper management and implement policies.

Skills

Retail management

Sales targets

Leadership

Customer service

Communication

Fashion retail

Weekend/holiday availability

Education

Bachelor's degree preferred

Job description

Position Summary:

We're seeking a dynamic and results-driven Retail Store Manager to lead our store operations and drive business growth.

About the Role: As Store Manager, you'll oversee daily operations while developing and inspiring a high-performing team in a fast-paced retail environment.

Key Responsibilities:

• Drive sales targets through effective team leadership and strategic planning
• Analyze sales data to identify trends and opportunities
• Implement and monitor KPIs to ensure store productivity
• Lead by example in delivering exceptional sales performance

Team Leadership & Development:

• Recruit, train, and develop store staff
• Create succession plans to develop future leaders
• Conduct performance reviews and provide coaching
• Build and maintain a passionate, customer-focused team

Operations & Merchandising:

• Ensure optimal inventory management and stock control
• Implement loss prevention strategies to minimize shrink
• Execute visual merchandising standards to maximize sales
• Oversee opening and closing procedures
• Maintain store presentation and cleanliness standards

Customer Experience:

• Foster a customer-first culture throughout the store
• Resolve complex customer service issues
• Ensure consistent delivery of exceptional shopping experiences
• Build and maintain customer loyalty

Business Administration:

• Manage store budget and expenses
• Report key metrics to upper management
• Implement company policies and procedures
• Identify and resolve operational challenges

Required Qualifications:

• 3+ years retail management experience
• Proven track record of achieving sales targets
• Strong leadership and team development skills
• Excellent problem-solving abilities
• Deep passion for retail and fashion
• Flexible availability including weekends and holidays
• Bachelor's degree preferred

You’ll Excel If You:

• Are results-oriented with strong business acumen
• Have exceptional interpersonal and communication skills
• Demonstrate adaptability in a fast-paced environment
• Show enthusiasm as a brand ambassador
• Have experience in fashion retail

We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.