Retail Store Manager- Montreal Eaton Center

Lovisa Pty Ltd; Montreal; On-site; CAD 55,000 - 75,000; Full time

Job summary

A dynamic fashion retailer in Montreal is seeking a Retail Store Manager to oversee daily operations and drive sales growth. The ideal candidate has over 3 years of retail management experience and a proven track record in achieving sales targets. You'll lead a passionate team, ensure exceptional customer experiences, and manage the store's budget. Flexibility in scheduling, including weekends and holidays, is essential. The company values diverse cultures and incorporates unique experiences into their global team.

Qualifications

• 3+ years retail management experience in a fast-paced environment.
• Track record of meeting and exceeding sales targets.
• Available weekends and holidays.

Responsibilities

• Lead daily operations and manage a high-performing team.
• Drive sales targets and develop strategic plans.
• Ensure exceptional customer experiences and resolve issues.
• Manage store budget and expenses, reporting metrics.

Skills

Retail management experience

Sales target achievement

Leadership skills

Problem-solving abilities

Interpersonal skills

Flexibility

Passion for retail and fashion

Education

Bachelor's degree

Job description

Retail Store Manager - Montreal Eaton Center

We're seeking a dynamic and results-driven Retail Store Manager to lead our store operations and drive business growth.

About the Role: As Store Manager, you'll oversee daily operations while developing and inspiring a high-performing team in a fast-paced retail environment.

Key Responsibilities

• Drive sales targets through effective team leadership and strategic planning
• Analyze sales data to identify trends and opportunities
• Implement and monitor KPIs to ensure store productivity
• Lead by example in delivering exceptional sales performance
• Recruit, train, and develop store staff
• Create succession plans to develop future leaders
• Conduct performance reviews and provide coaching
• Build and maintain a passionate, customer-focused team
• Ensure optimal inventory management and stock control
• Implement loss prevention strategies to minimize shrink
• Execute visual merchandising standards to maximize sales
• Oversee opening and closing proceduresMaintain store presentation and cleanliness standards

Customer Experience

• Foster a customer-first culture throughout the store
• Resolve complex customer service issues
• Ensure consistent delivery of exceptional shopping experiences
• Build and maintain customer loyalty

Business Administration

• Manage store budget and expenses
• Report key metrics to upper management
• Implement company policies and procedures
• Identify and resolve operational challenges

Required Qualifications

• 3+ years retail management experience
• Proven track record of achieving sales targets
• Strong leadership and team development skills
• Excellent problem-solving abilities
• Deep passion for retail and fashion
• Flexible availability including weekends and holidays
• Bachelor's degree preferred

You'll Excel If You

• Are results-oriented with strong business acumen
• Have exceptional interpersonal and communication skills
• Demonstrate adaptability in a fast-paced environment
• Show enthusiasm as a brand ambassador
• Have experience in fashion retail

We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.