Retail Store Manager

Aberdeen Mall; Kamloops; On-site; CAD 75,000 - 95,000; Full time

Job summary

Aberdeen Mall in Kamloops is seeking a dynamic Retail Store Manager to lead our store operations and drive business growth. You will oversee daily operations and develop a high-performing team in a busy retail environment.

The role emphasizes achieving sales targets, managing inventory, delivering exceptional customer experiences, and mentoring staff to foster leadership. Flexible weekend/holiday availability and a passion for fashion are valued.

Qualifications

• 3+ years retail management experience.
• Proven track record of achieving sales targets.
• Strong leadership and team development skills.
• Excellent problem-solving abilities.
• Deep passion for retail and fashion.
• Flexible availability including weekends and holidays.
• Bachelor's degree preferred.

Responsibilities

• Drive sales targets through effective team leadership and strategic planning.
• Analyze sales data to identify trends and opportunities.
• Implement and monitor KPIs to ensure store productivity.
• Recruit, train, and develop store staff.
• Create succession plans to develop future leaders.
• Conduct performance reviews and coaching.
• Build and maintain a customer-focused team.
• Oversee opening and closing procedures.
• Maintain store presentation and cleanliness standards.

Skills

Retail management

Sales targets

Leadership

Team development

Problem solving

Communication skills

Customer service

Fashion retail

Budget management

Adaptability

Education

Bachelor's degree preferred

Job description

Retail Store Manager

Position Summary:

We're seeking a dynamic and results-driven Retail Store Manager to lead our store operations and drive business growth.

About the Role: As Store Manager, you'll oversee daily operations while developing and inspiring a high-performing team in a fast-paced retail environment.

Key Responsibilities:

• Drive sales targets through effective team leadership and strategic planning
• Analyze sales data to identify trends and opportunities
• Implement and monitor KPIs to ensure store productivity
• Lead by example in delivering exceptional sales performance
• Recruit, train, and develop store staff
• Create succession plans to develop future leaders
• Conduct performance reviews and provide coaching
• Build and maintain a passionate, customer-focused team
• Ensure optimal inventory management and stock control
• Implement loss prevention strategies to minimize shrink
• Execute visual merchandising standards to maximize sales
• Oversee opening and closing procedures
• Maintain store presentation and cleanliness standards

Customer Experience:

• Foster a customer-first culture throughout the store
• Resolve complex customer service issues
• Ensure consistent delivery of exceptional shopping experiences
• Build and maintain customer loyalty

Business Administration:

• Manage store budget and expenses
• Report key metrics to upper management
• Implement company policies and procedures
• Identify and resolve operational challenges

Required Qualifications:

• 3+ years retail management experience
• Proven track record of achieving sales targets
• Strong leadership and team development skills
• Excellent problem-solving abilities
• Deep passion for retail and fashion
• Flexible availability including weekends and holidays
• Bachelor's degree preferred

You'll Excel If You:

• Are results-oriented with strong business acumen
• Have exceptional interpersonal and communication skills
• Demonstrate adaptability in a fast-paced environment
• Show enthusiasm as a brand ambassador
• Have experience in fashion retail

We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.