Retail Store Manager: Lead, Coach & Grow Team

Quebecor Inc.; Newmarket; On-site; CAD 60,000 - 80,000; Full time

Job summary

Freedom is seeking a Store Manager to join one of our retail locations in Canada on a full-time basis. You will lead a team, drive store performance, and deliver exceptional customer service while maintaining a positive work environment.

As a Store Manager, you will coach staff, set objectives, manage performance, and handle scheduling and recruitment to ensure smooth store operations. We value leadership, teamwork, and a commitment to customer satisfaction.

Qualifications

• Experience leading a retail team and driving store performance.
• Strong customer service and problem-solving skills.
• Ability to coach and mentor employees.
• Excellent scheduling and recruitment abilities.

Responsibilities

• Lead and empower the team to deliver exceptional customer service.
• Coach and mentor employees for success.
• Set objectives and manage performance.
• Resolve customer issues to retain customers.
• Communicate issues to executives and relay initiatives.
• Ensure efficient store operations through scheduling and recruitment.

Skills

Leadership

Coaching

Customer service

Job description

Freedom is seeking a Store Manager to join one of our retail locations in Canada on a full-time basis. You will lead a team, drive store performance, and deliver exceptional customer service while maintaining a positive work environment.

As a Store Manager, you will coach staff, set objectives, manage performance, and handle scheduling and recruitment to ensure smooth store operations. We value leadership, teamwork, and a commitment to customer satisfaction.