Store Manager | Data-Driven Growth Leader & Coach

TELUS; Lethbridge; On-site; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Performance bonuses

Wellness account

Pension plan

Employee discounts

Job summary

TELUS is seeking a Store Manager in Canada to lead and grow a retail store within a national brand framework. You’ll drive store performance, coach your team, and deliver exceptional customer experiences across Sales, Customer Experience, Operations, and People.

You’ll rely on data to diagnose performance, identify opportunities, recruit top talent, and coach for growth, while balancing business goals with genuine care for your people. Lead with ownership and make meaningful impact daily.

Qualifications

• Proven ability to drive results in a retail environment.
• Strong leadership and accountability for store performance.
• Ability to use data and metrics to identify opportunities and guide decisions.
• Commitment to delivering exceptional customer experiences at every touchpoint.
• Proven coaching and development of team members to reach potential.
• Ability to recruit, onboard and mentor new staff; comfortable with change.

Responsibilities

• Deliver Business Results by sharing accountability for store performance and using data to guide decisions.
• Coach & Develop Your Team through regular feedback and clear development plans.
• Deliver Retail Excellence by building a customer-first culture and fostering lasting relationships.
• Lead with Clarity & Connection through transparent communication and trust-based teamwork.

Skills

Results-Oriented

Accountable

Collaborative

Data-Driven

Customer-Centric

Leadership

Coaching & Mentoring

Job description

TELUS is seeking a Store Manager in Canada to lead and grow a retail store within a national brand framework. You’ll drive store performance, coach your team, and deliver exceptional customer experiences across Sales, Customer Experience, Operations, and People.

You’ll rely on data to diagnose performance, identify opportunities, recruit top talent, and coach for growth, while balancing business goals with genuine care for your people. Lead with ownership and make meaningful impact daily.