Store Manager: Lead, Coach & Grow

Intello Technologies Inc.; Nanaimo; On-site; CAD 53,000 - 76,000; Full time

Benefits offered by this job

Monthly performance bonuses

Cash prizes, phones, accessories and s

Wellness account (benefits)

Pension plan

Share Purchase Plan

Employee discounts

Job summary

TELUS is seeking a Store Manager to lead a retail team with a focus on delivering business results and exceptional customer experiences. You will drive performance across Sales, Customer Experience, and Operations while coaching staff and building a culture of ownership.

You will guide strategic decisions, leverage data insights, and ensure alignment with the company’s brand and service standards. This role offers a competitive salary and benefits as part of a national retail team.

Qualifications

• Leads with accountability and ownership of outcomes.
• Guides teams through clear communication and relationships.
• Uses data to identify opportunities and steer decisions.
• Maintains a customer-first perspective in all actions.
• Develops talent through coaching and feedback.
• Fosters a high-performing, collaborative store culture.
• Brings innovative ideas to running the store.

Responsibilities

• Deliver Business Results with shared accountability for store performance.
• Use data and metrics to diagnose performance and identify opportunities.
• Balance priorities to optimize productivity and support growth.
• Coach team members to unlock potential and build development plans.
• Create a customer-first culture with exceptional experiences.
• Lead with clarity and transparency to the team.
• Recruit and onboard top talent to strengthen the store.

Skills

Results-Oriented

Accountable

Collaborative

Data-Driven

Customer-Centric

Innovative

Coach & Mentor

Job description

TELUS is seeking a Store Manager to lead a retail team with a focus on delivering business results and exceptional customer experiences. You will drive performance across Sales, Customer Experience, and Operations while coaching staff and building a culture of ownership.

You will guide strategic decisions, leverage data insights, and ensure alignment with the company’s brand and service standards. This role offers a competitive salary and benefits as part of a national retail team.