Retail Store Lead — Operations & Customer Experience

Dollarama; Selkirk; On-site; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive compensation

Pension plan

Tailor-made training

Career development opportunities

Full-time benefits

Job summary

Dollarama is seeking an Assistant Store Manager to support daily retail operations and staff leadership in our Selkirk location. You will help drive customer satisfaction, manage tasks, and ensure sales goals are met through effective merchandising and team development.

The role emphasizes hands-on leadership, multitasking, and maintaining standards in a fast-paced environment, with opportunities for career growth within the company.

Qualifications

• Two+ years in retail with supervisory experience.
• Open availability including days, evenings, weekends.
• Strong leadership and communication skills.
• Ability to multitask and prioritize in a fast-paced environment.

Responsibilities

• Support the Store Manager in overseeing daily operations.
• Assist with merchandising, stocking, and shipments.
• Provide exceptional customer service and resolve issues.
• Train, coach, and develop employees.
• Handle cash management and opening/closing duties as needed.
• Assign tasks and ensure safety and cleanliness.
• Conduct performance evaluations and provide feedback.
• Maintain visual merchandising standards.
• Participate in hiring and performance management.

Skills

Retail leadership

Staff coaching

Customer service

Decision making

Job description

Dollarama is seeking an Assistant Store Manager to support daily retail operations and staff leadership in our Selkirk location. You will help drive customer satisfaction, manage tasks, and ensure sales goals are met through effective merchandising and team development.

The role emphasizes hands-on leadership, multitasking, and maintaining standards in a fast-paced environment, with opportunities for career growth within the company.