Retail Store Coordinator: Lead Service & Merchandising

Socket.dev; Hamilton; On-site; CAD 27,000 - 34,000; Full time

Benefits offered by this job

Exclusive discounts

Training resources

Assistance programs

Job summary

TJX Canada is seeking a Retail Store Coordinator to join the team in Hamilton. In this role, you’ll lead and inspire to deliver outstanding customer experiences in a fast-paced environment.

You will drive operational excellence in areas such as visual merchandising, customer service, back room and merchandise processing, while mentoring Associates on policies and procedures. A collaborative mindset is essential to success.

Qualifications

• 1–2 years in retail or service, with strong understanding of customer needs and store operations.

Responsibilities

• Drive operational excellence in visual merchandising, customer service, back room and merchandise processing.
• Maintain high standards of customer service and store operations with clear updates and team alignment.
• Plan and guide tasks, train Associates on service policies and procedures.
• Train and develop Associates in merchandise presentation and customer service, promoting collaboration.
• Enhance store brand by creating eye-catching merchandise displays in key areas.

Skills

Customer service

Visual merchandising

Teamwork

Communication

Job description

TJX Canada is seeking a Retail Store Coordinator to join the team in Hamilton. In this role, you’ll lead and inspire to deliver outstanding customer experiences in a fast-paced environment.

You will drive operational excellence in areas such as visual merchandising, customer service, back room and merchandise processing, while mentoring Associates on policies and procedures. A collaborative mindset is essential to success.