Retail Store Experience Lead - Discounts & Training

The TJX Companies, Inc.; West Vancouver; On-site; CAD 25,000 - 30,000; Full time

Benefits offered by this job

Employee discounts

Training & development

Assistance programs

Job summary

The TJX Companies, Inc. in the Vancouver area is seeking a Retail Store Coordinator to lead customer experiences and frontline operations in a fast-paced setting. You will inspire teams, manage tasks, and ensure excellent service.

Candidates with 1–2 years in retail will fit, with strong teamwork and time-management skills. The role offers opportunities to learn, grow, and support store performance across visual merchandising and daily operations.

Qualifications

• Experience in retail or service roles, 1–2 years.
• Strong customer focus and problem solving.
• Ability to adapt to a fast-paced environment.

Responsibilities

• Drive operational excellence in visual merchandising, customer service, back room and merchandise processing.
• Maintain high standards of customer service and store operations with clear updates.
• Plan, prioritize, and guide tasks while training associates on service policies.
• Train and develop associates in merchandise presentation and customer service.
• Enhance the store's brand by creating eye-catching merchandise displays.

Skills

Customer service

Teamwork

Communication

Time management

Task management

Job description

The TJX Companies, Inc. in the Vancouver area is seeking a Retail Store Coordinator to lead customer experiences and frontline operations in a fast-paced setting. You will inspire teams, manage tasks, and ensure excellent service.

Candidates with 1–2 years in retail will fit, with strong teamwork and time-management skills. The role offers opportunities to learn, grow, and support store performance across visual merchandising and daily operations.