Retail Shift Leader: Coach, Ops & Customer Experience

Canadian Tire Corporation, Limited; Port Hawkesbury; Hybrid; CAD 25,000 - 30,000; Part time

Benefits offered by this job

Benefits and retirement programs

Performance incentives

Product discounts

Career growth opportunities

Job summary

Mark’s is seeking a PT Shift Leader to create great customer experiences by helping customers find what they need quickly and easily. You will leverage your retail leadership experience to be a role model and to lead the store when needed.

Responsibilities include mentoring the team, driving performance, and managing store operations in the absence of management. The role emphasizes attention to detail, organization, and strong communication to ensure smooth daily operations.

Qualifications

• 6+ months of retail experience.
• Minimum 6 months experience acting as a mentor or coach.
• Strong attention to detail and excellent organizational skills.
• Strong communication and interpersonal skills.

Responsibilities

• Deliver exceptional customer experiences to support your team achieve performance targets.
• Provide mentorship, coaching and feedback to the team.
• Manage the operations of the store in the absence of management including key holding tasks, opening, closing responsibilities, etc.
• Ensure store upkeep and cleanliness, including restocking, seasonal changeover, inventory, pricing and signing are accounted for through staff supervision.

Skills

Retail experience

Mentor/coach experience

Attention to detail

Communication skills

Job description

Mark’s is seeking a PT Shift Leader to create great customer experiences by helping customers find what they need quickly and easily. You will leverage your retail leadership experience to be a role model and to lead the store when needed.

Responsibilities include mentoring the team, driving performance, and managing store operations in the absence of management. The role emphasizes attention to detail, organization, and strong communication to ensure smooth daily operations.