Retail Service Associate — BOPIS, SFS & Framing

Michaels Stores; Port Coquitlam; On-site; CAD 25,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Employee discounts

Tuition assistance

Paid time off

Job summary

The Michaels Companies Inc. is seeking a Store Team Member in Port Coquitlam, BC. You will deliver friendly customer service, assist shoppers in locating products, and ensure fast, accurate checkout experiences.

Responsibilities include helping with store merchandising, participating in truck unloads, stock and planogram execution, and engaging customers with loyalty programs; adaptation to omni-channel processes (BOPIS and SFS) is required.

Qualifications

• Retail or customer service experience preferred.
• Ability to provide friendly, helpful service and solutions.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide fast, friendly checkout with accurate cash handling.
• Engage customers in loyalty programs and enroll them as needed.
• Assist with Omni-channel processes (BOPIS, SFS) and promotions.
• Support stocking, truck unloading, and shelf replenishment.

Skills

Customer service

Cash handling

Retail experience

Communication

Omni-channel knowledge

Tools

POS system

Cash register

Job description

The Michaels Companies Inc. is seeking a Store Team Member in Port Coquitlam, BC. You will deliver friendly customer service, assist shoppers in locating products, and ensure fast, accurate checkout experiences.

Responsibilities include helping with store merchandising, participating in truck unloads, stock and planogram execution, and engaging customers with loyalty programs; adaptation to omni-channel processes (BOPIS and SFS) is required.