Retail Sales Supervisor — Tech Solutions & Customer Focus

Staples Canada; Whitby; On-site; CAD 42,000 - 64,000; Full time

Benefits offered by this job

Associate discount

Health and Dental benefits

RRSP/DPSP

Performance bonuses

Learning & Development programs

And more...

Job summary

Staples Canada in Whitby, Ontario, is seeking a Sales Supervisor to lead a team, drive sales and uphold store standards. You will act as a keyholder, support programs, and train associates to deliver exceptional customer experiences.

The role emphasizes team leadership, coaching, and operational excellence in a fast-paced retail environment with health & safety responsibilities and payroll-related tasks.

Qualifications

• 3+ years of retail sales experience required; direct experience in technology sales preferred.
• 1–2 years of supervisory experience with accountability for sales and service targets.
• Strong communication and multitasking in a fast-paced environment.

Responsibilities

• Model and coach selling approach to maximize customer engagement.
• Drive sales while assisting customers with solutions and services.
• Lead a team and partner with store leaders on goals.
• Ensure store operations, health & safety, and policies.
• Open/close store as a keyholder and manage timekeeping.

Skills

Retail sales

Supervisory experience

Customer engagement

Communication skills

Job description

Staples Canada in Whitby, Ontario, is seeking a Sales Supervisor to lead a team, drive sales and uphold store standards. You will act as a keyholder, support programs, and train associates to deliver exceptional customer experiences.

The role emphasizes team leadership, coaching, and operational excellence in a fast-paced retail environment with health & safety responsibilities and payroll-related tasks.