Tech-Savvy Retail Sales Supervisor

Staples Canada; Victoria; On-site; CAD 42,000 - 55,000; Full time

Benefits offered by this job

Associate discount

Health and Dental benefits

RRSP/DPSP

Performance bonuses

Learning & Development programs

And more...

Job summary

Staples Canada is seeking a Sales Supervisor to lead a team, drive sales, and uphold store standards at our Victoria location. You will engage customers, coach associates, and ensure smooth operations while protecting assets and maintaining health and safety compliance.

The role emphasizes coaching, training, and achieving sales targets within a fast-paced environment. Strong communication and leadership are essential for success in this role.

Qualifications

• 3+ years of retail sales experience required; direct experience in technology sales preferred.
• 1-2 years of experience in a supervisory role with direct accountability for achieving sales and service targets is preferred.
• Strong communication skills to inspire both our customers and associates.
• Ability to operate in a fast-paced environment with strong prioritization and multi-tasking skills.

Responsibilities

• Customer Engagement: Model and coach, our selling model within the store by engaging customers and motivating associates to do the same. Focus on high-performance, results, and a customer-first mindset.
• Sales Execution: Demonstrate a high degree of customer engagement and find ways to maximize sales while effectively assisting customers. Execute, communicate, and ensure understanding of flyer and promotional items.
• Team Leadership: Cultivate a selling culture with associates by learning, adopting, and teaching new trends, products, and services. Partner with store leaders to set and execute sales goals and targets.
• Operational Excellence: Support operational excellence and store brand standards for all areas of the store. Supervise aspects of health & safety, loss prevention, and policies and procedures.
• Training and Development: Dedicate time for self-development and enable others to do the same. Conduct training of associates within the store and inspire continuous learning and development.
• Administrative Duties: As a keyholder, ensure the safe opening and closing of the store, handle daily and weekly tasks associated with timekeeping and payroll, and maintain compliance with health & safety and asset protection standards.

Skills

Retail sales

Communication

Multi-tasking

Tech sales

Job description

Staples Canada is seeking a Sales Supervisor to lead a team, drive sales, and uphold store standards at our Victoria location. You will engage customers, coach associates, and ensure smooth operations while protecting assets and maintaining health and safety compliance.

The role emphasizes coaching, training, and achieving sales targets within a fast-paced environment. Strong communication and leadership are essential for success in this role.