Retail sales manager

Kibbi Technologies Inc.; Whitby; On-site; CAD 42,000 - 68,000; Full time

Job summary

Kibbi Technologies Inc. is seeking an operations leader to oversee daily activities at our Whitby location. The role emphasizes directing operations, staff management, and customer service to ensure smooth day-to-day performance.

The ideal candidate will have 1–2 years of experience, education from College/CEGEP, and strong communication skills to coordinate with volunteers and staff. On-site work is required with a focus on efficiency and service delivery.

Qualifications

• Education: College/CEGEP
• 1 year to less than 2 years of experience required (implied)

Responsibilities

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Determine merchandise and services to be sold
• Plan budgets and monitor revenues and expenses
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers
• Conduct performance reviews
• Supervise office and volunteer staff

Skills

Adaptability

Analytical

Hardworking

Time management

Client focus

Excellent oral communication

Excellent written communication

Education

College/CEGEP

Job description

OVERVIEW

LANGUAGES

• English

EDUCATION

• College/CEGEP

EXPERIENCE

• 1 year to less than 2 years

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

RESPONSIBILITIES

TASKS

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Determine merchandise and services to be sold
• Plan budgets and monitor revenues and expenses
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers
• Conduct performance reviews
• Supervise office and volunteer staff

ADDITIONAL INFORMATION

PERSONAL SUITABILITY

• Adaptability
• Analytical
• Hardworking
• Time management
• Client focus
• Excellent oral communication
• Excellent written communication