Retail Sales Manager

Jobtailor; Montreal (administrative region); On-site; CAD 120,000 - 160,000; Full time

Job summary

Jobtailor in Montreal, QC, is seeking a proven sales leader to coach and guide the Account Executive team, delivering a customer-focused sales experience.

You will present the Lightspeed platform to retail businesses across the United States and Canada, identify opportunities, and meet new customer acquisition targets.

With Salesforce, you’ll produce forecasts, analyze conversion rates, and drive team performance while collaborating with Product, Customer Success, and Implementation.

Qualifications

• Experience hiring, leading, and coaching a team of Account Executives.
• Experience using Salesforce for reporting and forecasting.
• Passion for driving revenue growth, maintaining an exceptional team culture, and delivering a positive customer experience
• Experience in the SaaS or retail industry is an asset
• English proficiency as a working language is required for this position

Responsibilities

• Actively coach and lead the Account Executive team to create a customer-focused sales experience
• Present the Lightspeed platform to retail businesses across the United States and Canada
• Identify business opportunities and deliver against specific targets related to new customer acquisition and team performance
• Use Salesforce to produce forecast reports, analyze conversion rates, and track other sales activity metrics
• Ensure your team achieves its new sales targets
• Work with the Retail leadership team to organize and facilitate training sessions, lead team meetings, and drive other initiatives
• Collaborate cross-functionally with Product, Customer Success, Implementation, and other internal teams

Skills

Team Leadership

Revenue Growth

Customer Acquisition

SaaS Industry Experience

Coaching

Tools

Salesforce

Job description

• Actively coach and lead the Account Executive team to create a customer-focused sales experience
• Present the Lightspeed platform to retail businesses across the United States and Canada
• Identify business opportunities and deliver against specific targets related to new customer acquisition and team performance
• Use Salesforce to produce forecast reports, analyze conversion rates, and track other sales activity metrics
• Ensure your team achieves its new sales targets
• Work with the Retail leadership team to organize and facilitate training sessions, lead team meetings, and drive other initiatives
• Collaborate cross-functionally with Product, Customer Success, Implementation, and other internal teams

Requirements

• Experience hiring, leading, and coaching a team of Account Executives
• Experience using Salesforce for reporting and forecasting
• Passion for driving revenue growth, maintaining an exceptional team culture, and delivering a positive customer experience
• Experience in the SaaS or retail industry is an asset
• English proficiency as a working language is required for this position

Core Competencies

Demonstrates expertise in leading and coaching Account Executive teams to achieve sales targets while fostering a customer-focused culture. Proficient in using Salesforce for reporting and forecasting to drive revenue growth in the SaaS or retail industry.

Highest-signal resume keywords

• Team Leadership
• Salesforce Reporting
• Customer Acquisition
• Revenue Growth
• SaaS Industry Experience

Hard Skills

• Sales Forecasting
• Sales Metrics Analysis
• New Customer Acquisition
• Team Performance Management

Soft Skills

• Coaching
• Collaboration
• Communication

Industry Keywords

• Retail
• SaaS
• Customer Experience

Tools & Technologies

• Salesforce